Recent games on Steam failing to download trailer

[Rhinoceritis]

I'm getting 404 error when attempting to download trailers for most recent releases that I've tried with the metadata downloader. I'm able to download trailers without error for all older releases. Here's some examples of failed ones: Fellowship, Ball X Pit, Absolum, Ninja Gaiden: Ragebound, Strange Antiquities

[Rhinoceritis]

Seems to be for every new trailer, including ones for older games, that has been released since mid-September or so. For example I get the 404 error when trying to download the trailer for Marvel Rivals. Is anyone else experiencing this issue?

Edited October 28 by Rhinoceritis

[skizzosjt]

Hi @Rhinoceritis I ran into this as well with a game that released on October 23rd 2025 (so just last week), "Tormented Souls 2". I was like....🤷‍♂️....never seen this error before!

there is likely something going on then with LB. maybe they (Steam/Valve) changed the format of the video's path, something that would impact how LB determines what to use for the download URL. but if you're having this issue too, and also think it's for new games, I would so far agree with that assessment. It at least aligns with my experience so far. I tried redownloading a handful of videos I already had and none of them had an issue. The only one that had the error and didn't download was the newest game I have bought, which is Tormented Souls 2. I don't have other new games to test with but I can make entries of the games you mentioned just for testing to see if it also gives me issues. You could try the same with Tormented Souls 2.

 

For a temp workaround I made use of "yt-dlp" but also needed (I already this though) "FFmpeg" because downloading the video using yt-dlp WITHOUT telling yt-dlp where FFmpeg existed, it would create unmerged separate files/tracks. ie one file would be the audio track, the other file would be the video track...lulz....not very useful. Once configured right, in my case telling it where FFmpeg lived, it worked as intended giving me a video file I could actually use that had both audio and video in one file. I noticed it downloaded it as mp4 format rather than what I expected which was webm. Not sure if that is normal or based on however I setup (or in reality, lack thereof) yt-dlp though.

[skizzosjt]

yup, every game you mentioned gives me the same error. for reference for devs, this is the error we see. this issue will need to be addressed.