Bug in BigBox

[GuiOnix123_]

 

Hello everyone! So, I'm on beta 13.25, and when I'm inside BigBox, it suddenly exits without me pressing to exit, and this also happens in the stable version 13.24. What can I do to solve this? If you can help me, I would be grateful!

[Jabb3rJaw]

I think it’s a known issue. Try using Windows media player in the video settings instead of FFMEG

[GuiOnix123_]

6 minutes ago, Jabb3rJaw said:

Acho que é um problema conhecido. Tente usar o Windows Media Player nas configurações de vídeo em vez do FFmpeg.

Mine was already selected in Windows Media Player and the problem seems to persist.

[JaredN]

This problem still occurs for me as well. I encounter it very frequently in LaunchBox AND BigBox when the video is set to FFmpeg. Switching video playback to WMP virtually eliminates the problem on LaunchBox and reduces it on BigBox for me, but does not make it disappear completely.

[Stiles]

Happens for me as well...

[sabirose]

On 11/21/2025 at 5:48 AM, GuiOnix123_ said:

 

Hello everyone! So, I'm Crossy Road on beta 13.25, and when I'm inside BigBox, it suddenly exits without me pressing to exit, and this also happens in the stable version 13.24. What can I do to solve this? If you can help me, I would be grateful!

Sounds like a bug! Try clearing cache, updating BigBox, and closing background apps. If it keeps crashing, reinstall or check the support forums.