atalec Posted January 25 Posted January 25 Hi, I'm in 13.18 and since this version it's impossible to update cause when I do Launchbox and Bigbox refuse to launch. Any idea to solve it ? Thx Quote
Jayinem Posted January 27 Posted January 27 (edited) You can try a fresh install of the new version in a new location, then copy the data and images folders to the new install location then you should be fine. Also if you have themes copy those folders as well, LBthemes is for Launchbox themes and just themes is Big Box. Edited January 27 by Jayinem Quote
atalec Posted February 2 Author Posted February 2 I installed a fresh version on another disk and same result, I found this error on windows log Nom de l’application défaillante LaunchBox.exe, version : 13.25.0.0, horodatage : 0x69340000 Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.1889, horodatage : 0xe9ede6d6 Code d’exception : 0xc0000602 Décalage d’erreur : 0x000000000010fb62 ID du processus défaillant : 0x7e4 Heure de début de l’application défaillante : 0x01dc945dc63319ee Chemin d’accès de l’application défaillante : D:\LaunchBox\Core\LaunchBox.exe Chemin d’accès du module défaillant: C:\Windows\System32\KERNELBASE.dll ID de rapport : 6a5a03b5-7318-4a32-8d4c-be99bc663e63 Nom complet du package défaillant : ID de l’application relative au package défaillant : Quote
launchretrogirl2562 Posted February 2 Posted February 2 20 minutes ago, atalec said: I installed a fresh version on another disk and same result, I found this error on windows log Nom de l’application défaillante LaunchBox.exe, version : 13.25.0.0, horodatage : 0x69340000 Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.1889, horodatage : 0xe9ede6d6 Code d’exception : 0xc0000602 Décalage d’erreur : 0x000000000010fb62 ID du processus défaillant : 0x7e4 Heure de début de l’application défaillante : 0x01dc945dc63319ee Chemin d’accès de l’application défaillante : D:\LaunchBox\Core\LaunchBox.exe Chemin d’accès du module défaillant: C:\Windows\System32\KERNELBASE.dll ID de rapport : 6a5a03b5-7318-4a32-8d4c-be99bc663e63 Nom complet du package défaillant : ID de l’application relative au package défaillant : Did u install the required .NET framework? LaunchBox requires .NET. Download and install the latest version: .NET Desktop Runtime (version 6.0 or 8.0) Quote
atalec Posted February 2 Author Posted February 2 I installed the latest 10.0 and nothing happen with LB 13.25 Quote
atalec Posted February 4 Author Posted February 4 Sorry but I always have my issue with version after 13.18. seems to be a kernelbase.dll error. I re installed my windows and .net etc.... I don't know what could I do to solve it Please Quote
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