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uhhhhhhhhhhhhhhhhhwyanwunt

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Posts posted by uhhhhhhhhhhhhhhhhhwyanwunt

  1. i kind of wish i could @everyone right now because i kind of dropped the ball by might not fully reading through everyone's messages and not really continuing my efforts with this. to be honest i just kind of forgot but tonight i will try and take everyone's instructions which make sense to me and without a doubt reply to anybody new who might respond. oh BTW the ps2 games sort of just stopped getting removed however the snes ones still get removed this being without anything being changed except for me downloading 10.1.

     

  2. On 9/9/2019 at 6:58 AM, Kondorito said:

    Just to be sure; I did not mean to place the files inside the Launchbox folder, I meant to just drag the games you have in your current folder, and drop them inside the Launchbox application (where the game boxes/lists are displayed).

    im not sure what you mean by this. if you mean importing the games it keeps the metadata for them however on every relaunch i need to re-import them.

     

  3. On 9/7/2019 at 1:59 PM, Headrush69 said:

    We need more information. You need to try to be more detailed and specific.

    Not sure what you are saying above. Did you install a clean install of LaunchBox to different hard drive or did you just copy your old installation to different location on another hard drive? 

    i copied the old and put it on a new hard drive sorry for late response

  4. On 9/6/2019 at 7:48 AM, Kondorito said:

    @uhhhhhhhhhhhhhhhhhwyanwunt I'm thinking out loud some ideas. Try the following;

    - In your current version, instead of selecting the add game button, just go to the folder where the games are in Windows explorer, and drag and drop them into Launchbox. Import them like that, and then close Launchbox and reopen it, see if they are there.

    - You could try maybe backing up your current PS2 xml in the Data folder, and use one of the older backup files from it (in case the xml got corrputed somehow and is not letting you write in it.

    - Try what @Headrush69 said; in a completely different folder, install the previous version it worked for you (9.8 was it?), and import those PS2 games, close the app, relaunch it and see if they are there.

    - Last option, install a clean current version of Launchbox (the one you are having problems with) in a different folder, and then try importing those two games in it. See what happens after relaunching the app.

    Hope you can resolve this as Launchbox is a great app for managing games.

    i havent tried importing the ps2 or snes games to launch box folder yett il get back to you when i do

  5. On 9/5/2019 at 11:38 PM, Jason Carr said:

    I'm happy to offer you a refund @uhhhhhhhhhhhhhhhhhwyanwunt. That was interesting to type.

    For what it's worth, this is not an issue that I've ever heard anyone else experience. The closest thing I've seen was an issue with Google Drive not syncing properly and causing issues. Do you use Google Drive by chance? Or another file syncing service?

    Other than that, I have no idea why you're experiencing these weird issues out of nowhere. Please email us at support@unbrokensoftware.com though with the same email that your license uses and we'll get you a refund.

    for launchbox i only use my hardrive for all the files in the program. i used to have it on my local drive but after i switched to another drive the issue persisted.

  6. On 9/5/2019 at 9:43 PM, Headrush69 said:

    You should have continued in your previous thread, this just makes it harder for us to see where we are at and force us to search for your previous thread.

    It was many versions ago, but i encountered some library issues after at forced restart before.

    Can you install the previous working version of Launchbox in a NEW location? It won’t hurt your previous and will eliminate issues accumulated from previous troubles.

    Did you do the drive scan as suggested in the other thread to make sure permissions on some of the files have been changed?

    No one replied to me after that post

  7. over the course of 6 months i had created over at least 100 videos for my personal launchbox i was honestly really passionate about this thing and i thought it would be a good way for me to look at my entire game collection. sometime before the summer the app had deleted various games from certain collections off the launchbox app. whenever i re added them they would proceed to be deleted. about that time i brought up in troubleshooting and was proceeded to be told that launchbox "NEVER" would do that. when i showed visual proof of the bug. the moderator suggested that the reason why this bug happened was because i had closed launchbox with task manager prior to that was never a issue. Also it turned out the bug happens regardless of any circumstance simply closing the program caused this. however when i reported the bug to Jason the car he told me that it was cause i end tasked even though i explained to him multiple times that while i thought that was the case it turned out to be untrue. Eventually any moderator i talked to simply began to ignore and i kind of gave up on the issue. but you know what im still mad about it because its still not fixed over 4 MONTHS LATER. honestly i just want a mod to help me fix this or better yet since this bug is rare maybe get someone to remote connect to my pc to troubleshoot and if not that CAN I AT LEAST GET A REFUND?

  8. 22 minutes ago, Retro808 said:

    OK, well that really does not help since that is the version you say is not working. My advice was to reinstall that last version that was working. That way we can see if the issue goes away.  So, again, I recommend going into your updates folder and finding the installer for the version before this one and run it. It will not erase any data. Then test the game imports. 

    That still does not discount something causing an issue. We are trying to help so some help in return is needed. Close down all programs not needed for Launchbox and test the game import. 

    What drive is Launchbox located on? Are you running as admin by chance?  @DOS76 mentioned there could be a permissions issue. Have you recently changed anything besides downloading the new update? 

    launch box is on my boot drive in the desktop in its own folder. im not running it as admin or changed the program, i haven't even used the program recently to be honest.

  9. 5 hours ago, Retro808 said:

    Reinstalled what? The same version or prior working version. It helps to clearly state what was done. 

    Did you check anything else? Shutdown all other programs to make sure something else is not interfering?

    i wouldnt have any other program which i wouldnt normally have on none of which ever caused this

  10. 1 hour ago, Retro808 said:

    The thing though is it is not clear it is the latest update. Nothing you have provided shows it is a bug in the latest release because you have provided no troubleshooting background. You have not even tried to reinstall the last working version to confirm. So making a blanket statement it is the fault of the developer is unwarranted.

    So far you are the only person having this issue. Not saying it may not be a bug, but troubleshoot first before claiming the developer “screwed up”. 

    Two things I recommend. 1) Reinstall the last version and let us know. 2) Run a sfc /scannow to see if windows finds any issues?

    i reinstalled launchbox and the issue has persisted deleting the same games over and over it turns out it doesnt even need to be a hard reset for it to delete the games data if i do the control x exit it deletes the files anyways

  11. 13 hours ago, Retro808 said:

    Probably not the most polite way to get a dev or others to help you. Telling him he “screwed up”. 

    Have you tried to reinstall the last version it worked on and see if the issue goes away. 

    no i haven't, i dont think i was being rude because he kept trying to convince me in a smug way it was something that i had done when it was clearly the patch that caused it. 

  12. 2 hours ago, neil9000 said:

    That game got removed because you did not close Launchbox correctly. You just went into task manager and ended the task, that is not how you should close any program, its there to close programs that have hung/crashed. Just rebooting your PC while Launchbox is open is the same thing its not a safe exit, you are simply just killing the program. Launchbox needs to write the games that you added to the .xml file, but it can not do this while the file is in use, which it is the whole time that Launchbox is open. So it writes the new information to the correct files when you close Launchbox via the normal method of clicking the X in the top right corner.

    so what your telling me is that if i close the program normally then shut off my computer the file should still be there? well i just did that and its not, its likely to do with some screw up with the lastest patch because right after i downloaded the patch this started happening.

  13. 13 minutes ago, neil9000 said:

    You are end tasking Launchbox, do not do that. Launchbox needs to write the files when you close it, so you are not allowing it to write to the Playstation 2.xml file.

    its not just task ending, it happens anytime i do a hard reset to launchbox. i just restarted my comptur and that specfic game just got removed. this began to happen when i updated to 9.9

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