AstroBob

Hi Folks, 
To close the loop on this, as of LB for Android 1.18, Video streaming functionality has been restored; however, please note that only video will be streamed at this time due to the limitations of YouTube
Cheers,

Just to close the loop here, this has been confirmed to have been resolved on the EmuMovies side and should be functioning properly. Give us a shout if you're noticing this again in the future
Cheers,
 

Hi there,
Thanks for the question! A playlist can have its own sort order that’s specific to that playlist. Simply right-click the playlist and select Edit. You’ll then see an option for Sort Games By—this setting applies only to that particular playlist.
Just a heads-up: this applies to the playlist view in both LaunchBox and Big Box (you can’t set them separately).
Hope that helps! Feel free to give me a shout if you have any other questions.
Cheers,

Hi there, 
Please see our article here for issues on missing WMP installs: 
🔗 https://feedback.launchbox.gg/help/articles/3227530-understanding-video-playback-for-launchbox-and-big-box-in-1321#p4x8qtkcy4b
Let us know if one of those methods isn't able to get WMP installed for you and we can debug further. 
Cheers,

Hi there, 
Just to close the loop on this, as of 13.21 this should now be addressed, since dynamic playlists in Big Box now update instantly without caching, so changes are reflected during the same session.
Let me know if you're still seeing this issue, and thanks for bearing with us while we got that sorted. 
Cheers,

HI Folks,
With the release of 13.21, we're considering these specific issues (Big Box freezing relating to the video playback engine) resolved. Please check out the details on our known issue report for more info.
For anyone who is still experiencing freezing, as long as you are NOT using VLC as the playback engine, then this is likely a different issue, and we highly recommend submitting a new post so we can diagnose things separately.
Thanks for bearing with us while we got things sorted out here. Give me a shout if anyone has any questions.
Cheers,

HI Folks,
With the release of 13.21, we're considering these specific issues (Big Box freezing relating to the video playback engine) resolved. Please check out the details on our known issue report for more details.
For anyone who is still experiencing freezing, as long as you are NOT using VLC as the playback engine, then this is likely a different issue, and we highly recommend submitting a new post so we can diagnose things separately.
Thanks for bearing with us while we got things sorted out here. Give me a shout if anyone has any questions.
Cheers,

Thanks for the report here, it does look like our scheduled task to build new copies of the local metadata file turned itself off last week. I'm not 100% sure when this game was added, but  this should be fixed now and you should be able to run a Tools > Downloads > Force Update Games Database Metadata... , then it should appear in your search.
Let me know if that isn't the case, and apologies for the issues there.
Cheers,

HI there, 
Thanks for the report here. I'm looking into a potential issue where .chd files don't appear to be getting recognised by the importer. Could you please walk me through your exactly import steps (including what files you have in the directory you're trying to import).
If it's easier, you can also share a screen recording, but I'm most curious to see what is the structure of the directory your trying to import, and which import steps your following to get them into LaunchBox. 
Please let me know and we'll try to get you sorted. 
Cheers,

Hi there,
Thanks for the report here, this is actually a known issue in 13.19. If you edit the Dolphin Emulator's setting, where you specify your command line parameters you'll also see an option called Attempt to hide console window on startup/shutdown. There is currently an issue with this setting which we're working on to address, but the result is that Dolphin doesn't launch in fullscreen, even though the command line parameter is correct.

If you turn that option off, it should launch correctly in fullscreen. 
Sorry for the confusion caused here, we're working to address this issue and I'll let you know once that has been rolled out.
Cheers,

Hi Folks, 
Just wanted to let you know, today we released a patch version (13.20)  which contains a fix for this issue. The DOS importer should now be working properly as expected. 
You can see the full changelog here. 
Thanks for bearing with us there. 
Cheers,

Hi there,
Thanks for the report here, there was some maintenance on the database yesterday, which could have contributed to this. Can you confirm If you're continuously seeing these moderation errors today?
Cheers,

Hi Folks,
Just to let you know this, issue has now been addressed internally and will be available in the next version of LaunchBox (13.20). An early beta is available of this version which contains this fix, which you are welcome to try out below:
🔗 https://forums.launchbox-app.com/topic/89482-launchbox-1320-beta-thread/
Otherwise, you can expect to receive this fix in 13.20.
Thanks for bearing with us there, and apologies for any issues due to this.

Hi @ChunkyLoverMark thanks for the update. There were some issues around this release regarding importing Arcade over NAS, so apologies if that caused any confusion there. 
As you can see though, right now we don't supported importing Arcade platform games over a network drive, due to some of the dependency files that arcade games can require. It's hard to say right now how long and if we'll find an elegant solution to this, so my suggestion would beto  import those locally for now.
Apologies for any confusion caused there.
Cheers,

@xevious1974 I've split this off to it's own thread to troubleshoot.
The error you're seeing is because the AddToGamesDb plugin has not been updated for LaunchBox 13.19. This plugin is no longer supported by the developer anyway, so please delete it from your LaunchBox\Plugins directory, and this should fix the error.
Cheers,

Hi there,
Thanks for reaching out, we have an FAQ that addresses this specific issue. Please have a look through it here and let me know if you have any further questions.
The TLDR is that not all themes affect the game discovery center since it's relatively new. If you prefer Big Box to load to another view that does support theming, you can go to `Options > Views > Default Startup View` and select a different section to use

Hi Folks,
For anyone coming across this thread, we have a newer post with updated information on Big Box performance and troubleshooting steps. Please refer to that thread for the latest guidance on improving and debugging Big Box performance.
 

Hi There,
Yes, this is common behavior for most NAS setups. NAS devices are typically designed to be discoverable via local network protocols (such as SMB or NFS) and do not natively support discovery over the internet unless additional configurations (like port forwarding, VPN, or cloud services) are used. Right now, this is very much up to how the individual NAS is configured, so it should be possible to setup, but we don't have any visibility over that on the LaunchBox side.
 
This is again dependent on the supporting Wake-on-LAN (WoL) packet to the NAS when trying to access it. Some third-party file managers support this, which is why they work.
If your NAS supports Wake-on-LAN, you could try manually waking it up using another app before launching Launchbox. Right now I don't believe we support Wake-on-LAN within the Launchbox app so that it sends a magic packet to wake the NAS when needed. It's something we could look to add in the future though. Hope that helps to clarify. Give me a shout if you have any more questions.
 

Hi there,
Thanks for reaching out. Unfortunately, discussions related to distributing or linking to copyrighted material, such as ROMs, are strictly prohibited on this forum. The expectation is that any games used with LaunchBox have been acquired through legal means.
Apologies that we can’t be of more help on this. I’ll be closing this thread for now but leaving it up for future readers.
Cheers,

Hi @erling1000 
Thanks for the great question! You absolutely can do this. When you edit a platform (either right click > edit or by going to Tools > Manage Platforms and double-clicking on one, you’ll see a field called Sort Title.
Whatever value you enter in that field will determine the sorting order for your platforms. For example, if you want all Nintendo consoles to be ordered chronologically, you can input values like Nintendo Console 1, 2, 3, or Nintendo Handheld 1, 2, 3.
This Sort Title field also exists for playlists, allowing you to set a custom sort order that isn’t strictly alphabetical.
Hope that helps! Let us know how you get on.
Cheers,

Hi there, thanks for the question:
The first message is a standard browser warning for less commonly downloaded files. This is normal, and you just to confirm if it asks for any confirmation to proceed.
The second message happens because .crdownload files are incomplete downloads. This usually means the download was interrupted. Check your browser’s Downloads section to resume or restart the download. Make sure your internet is stable and temporarily disable antivirus if it’s blocking the file. Once complete, the .crdownload file will convert to the correct .exe format, which you can use to install LaunchBox.
Let us know how you get on.

Thanks Mark, yes that is our bad. Bit of a miscommunication on our side with the release notes. I'll look to get these release notes updated so thanks for pointing that out. 
Give me a shout if you have any further questions.

Thanks for the update. If the emulator you’re using is RetroArch, please note that the controls configured there are separate from those set in Big Box, so you’ll need to configure them directly in RetroArch.
Depending on your controller, RetroArch is generally quite good at recognizing most common controllers right out of the box. However, if it doesn’t, you can manually configure them using the guide below:
• RetroArch Input and Controls Guide
RetroArch’s configured controls will typically apply across all the platforms you use with it. However, it also allows you to make per-platform or per-game controller adjustments if needed.

Hi there,
Thanks for the great question!
If you have Enable Automatic Imports on Startup turned on under the Tools > Manage > Storefront section, LaunchBox will automatically import locally installed games when you first start it up. However, if you’ve deleted those games from your library, they won’t be re-imported automatically. LaunchBox keeps track of which games you’ve deleted to prevent re-importing them repeatedly—this is particularly useful for games you intentionally want to exclude.
That said, the easiest way to bring those games back is to use the Tools > Import > Steam Games option. Here, you’ll be prompted to enter your Steam API key. Once that’s set up, you can select from a list of available games and choose which ones to import.
I hope this helps clarify things! Let me know if you need further assistance or run into any issues.

HI @ChunkyLoverMark,
Thanks for reporting this! To get platform videos working, follow these steps:
1. From any platform view, press the three dots in the top-right corner and select View Settings.
2. Ensure the Background Videos option is turned on.
The platform video will then play in the background of your view. There are also a few additional options, such as hiding the box image, to make things look cleaner.
Hope this helps! Let me know how it goes.