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I'm guessing this is either a very unique issue or most folks aren't trying to use background videos. At any rate, there is a video linked in an earlier reply, to help show the "problem" I am experiencing.

Can anyone confirm whether or not this some kind of a bug, or working as intended?

Yes, everything in Launchbox is as expected. However I believe I have identified the cause. For me, the issue manifests when the option "Use Game Background Videos" is enabled/checked. If enabled the background is a game video and the previously highlighted area is sometimes a screenshot but usually not. However when there is a screenshot for one game that actually loads but not the next game, the image will not change until I scroll to a game that meets the criteria, whatever that may be. The best i can do is attempt to take a video and post it, hopefully directly to this thread. I do not know if my experience is actually working as intended or a bug. I will attempt to take a video and edit this post accordingly should I succeed. In the mean time a screen shot of the aforementioned setting will have to suffice. The issue, if it is one is easily reproduced by enabling the "Use Game Background Videos" option. Bug Or Working As Intended.mp4 After some review I am beginning to wonder if things are working as intended based on the options selected or if this is a user error situation. Perhaps I am a bit silly but I like having the video in the background and a screenshot under the box art. However, it would seem in most but not all instances with the "Use Game Background Videos" option disabled its mostly game videos that appear underneath the box art instead of screenshots. If I enable the option, most backgrounds are videos but most screenshots (or what I expect to be screenshots) don't update below the box art. I am banking on user error here but perhaps this is more of a feature request in the making instead of an actual bug or troubleshooting issue.

I am not sure if this is a known issue or if I should be making a feature request or what. When using Big Box, I am noticing that regardless of theme or view, screenshot images are not correctly updating, changing, or even appearing. I have verified many of the games I am seeing this with do have what I believe to be properly named screenshot images. I have altered my screenshot image priorities all sorts of ways to attempt to solve the problem. I have refreshed and forced cached images. I am now out of ideas. If this is indeed a known issue, I'll stand by patiently. If not, I suppose I am presenting an issue with a feature request to change out screenshots accordingly and if a game does not have a screenshot to just changed to no image at all. I have attached some ... screenshots of what I am experiencing. I am sure I overdid it but I want to properly illustrate the problem I am seeing. I was previously using LaunchBox/Big Box 7.14 but have recently upgraded to the 7.15 beta 5 to see if the issues was solved. I haven't spent much time using Big Box previously so I cannot be sure if this is a new thing for me or not. I did attempt to search the forums... perhaps I gave up too easily.

After a full rebuild I get the same results. followed all of the steps and created a backup xml after the initial import. Not sure what I am doing wrong. Only thing I can think to do differently would be to use EmuMovies as well. Thus far I have only used LaunchBox for metadata and media.

The below image represents the last part of the download metadata, at least as far as I see. I assume I should pick the middle option. There are no check boxes for me to uncheck, unless I am unchecking what I want downloaded. I will proceed with round two and see where it gets me.

I backed the file up, per the steps. I just re-restored it for a goof. Didn't help. Perhaps I messed something up along the way. I'll try a full rebuild and see what happens. Did you also scrape against EmuMovies?

I feel like I followed the directions, as much as I could. I don't recall anything to uncheck during the below step. Regardless, I have many more than 4 or 5 missing images. Looks like its probably more like a few hundred. I know this post may be a bit old but I figured it might still apply. I have LaunchBox 7.10 installed, if that helps. The attached screenshot shows what my install looks like right from the start.