Yeah I had this issue start today. I know for a fact I had pictures for all my games and now today a lot are missing. If you right click and go to edit it shows 0 images. Side note I also had the XML settings crash happen today. I had to delete that and run launchbox again. Just kind of give another example, my SNES boxes are all set to 3D and when you click on one to switch it back to front box that image is no longer there.