jpaparone Posted June 28, 2015 Author Share Posted June 28, 2015 Last version I was using was 4.1 (hadn't updated in awhile) - purchased a premium license, and downloaded 4.9 installer - now I get the following error when I attempt to open Launchbox: System.NullReferenceException: Object reference not set to an instance of an object. at LaunchBox.Search.LocalDb.GetPlatforms() at LaunchBox.Search.LocalDb.GetValidPlatformName(String name) at LaunchBox.Data.Platform..ctor(String name, String folder, String defaultName) at LaunchBox.Data.DataManager.Load() at LaunchBox.Data.DataManager..ctor(Boolean bare) at LaunchBox.Program.Main(String[] args) I'm hesitant to delete/uninstall because I don't know how to save all of my imports/metadata/etc Quote Link to comment Share on other sites More sharing options...
SentaiBrad Posted June 28, 2015 Share Posted June 28, 2015 jpaparone said Last version I was using was 4.1 (hadn't updated in awhile) - purchased a premium license, and downloaded 4.9 installer - now I get the following error when I attempt to open Launchbox: System.NullReferenceException: Object reference not set to an instance of an object. at LaunchBox.Search.LocalDb.GetPlatforms() at LaunchBox.Search.LocalDb.GetValidPlatformName(String name) at LaunchBox.Data.Platform..ctor(String name, String folder, String defaultName) at LaunchBox.Data.DataManager.Load() at LaunchBox.Data.DataManager..ctor(Boolean bare) at LaunchBox.Program.Main(String[] args) I'm hesitant to delete/uninstall because I don't know how to save all of my imports/metadata/etc Just back up your current LaunchBox.xml file. This holds all of your entries and metadata. As long as you keep this XML with your current image folder everything will carry over. This could be an issue with the XML, this could not. Rename both the XML and Images folder something like LaunchBox.bak and Images bak. Then start up LB. It will generate two new files for you. This should give us some sort of indication. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted June 28, 2015 Share Posted June 28, 2015 Hi @jpaparone, sorry for the trouble. Download the latest beta here: http://api.launchbox-app.com/DownloadBeta.ashx Then just install it over top and let me know if it fixes the issue. If not, I can fix it. Quote Link to comment Share on other sites More sharing options...
jpaparone Posted July 9, 2015 Author Share Posted July 9, 2015 Sorry for the delayed response - I wasn't able to work on it again for some time. I backed up the images and xml file per SentaiBrad's direction, deleted and re-installed launchbox. Copied the backed up files and things are working great. Thanks! Quote Link to comment Share on other sites More sharing options...
SentaiBrad Posted July 9, 2015 Share Posted July 9, 2015 jpaparone said Sorry for the delayed response - I wasn't able to work on it again for some time. I backed up the images and xml file per SentaiBrad's direction, deleted and re-installed launchbox. Copied the backed up files and things are working great. Thanks! Well I am happy that it got fixed then! Quote Link to comment Share on other sites More sharing options...
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