loonyb1n Posted December 3, 2019 Share Posted December 3, 2019 Hi, I've just recently upgraded my account to gain access to big box. To my disappointment, it doesn't seem to be working well at all. Menus constantly hang, sometimes it freezes completely, no themes show any video content as shown on their previews and instead only have blank displays next to the scroll wheel that selects platforms. I have a good system sporting a 4th gen i7, radeon r580x and z-97c chip set motherboard. I've tried updating windows 10, uninstalling and reinstalling launchbox and just can't seem to find why it's breaking so hard. Please may someone kindly assist as soon as possible. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted December 3, 2019 Share Posted December 3, 2019 2 minutes ago, loonyb1n said: no themes show any video content as shown on their previews and instead only have blank displays next to the scroll wheel that selects platforms. Themes dont come with any videos, you need to download platform videos from within Launchbox, tools/download platform/playlist videos, and game videos from emumovies with a premium account there if you want those. 5 minutes ago, loonyb1n said: Menus constantly hang, sometimes it freezes completely As for the hitching that is probably Bigbox caching images as you scroll, you can force build the cache in Bigbox via Options/Image cache/ force populate image type. Quote Link to comment Share on other sites More sharing options...
loonyb1n Posted December 5, 2019 Author Share Posted December 5, 2019 Thanks for your response! I'll definitely try that. I didn't know videos had to be manually populated. I'll let you know if I have any issues with the force populate stuff. Quote Link to comment Share on other sites More sharing options...
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