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Forever-updates license not working


dejawho

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Hi,

I've started to use launchbox a couple of years ago and I started with a 1-year license that I've after upgraded to a forever license. I've updated today to the last version of launchbox and it say that my license is expired and to renew or upgrade it. So I tought that maybe there was a fee to pay for the upgrade from v9 to v10, so I go to the page to update the license, I upload my lincese and it say:  Error: License is already a forever-updates license and does not need to be upgraded or renewed.

What am I supposed to do?

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1 hour ago, C-Beats said:

Please send an email to support@unbrokensoftware.com explaining what you have explained here. Sending your license file in that email would help as well.

EDIT: Problem solved with the support, you can close

Thank you

Edited by dejawho
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