tiualex Posted November 30, 2020 Share Posted November 30, 2020 (edited) Hello, I can't sign in or register on website for some reason. Maybe because I bought Premium without registration. However I was able to register on forum. But when I try to register on website, I get A user with that Gamer Tag already exists. Please try another. But I'm 100% sure Its my Gamer Tag. Then I try reset password , and get e-mail: You (or someone else) entered this email address when trying to reset the password of a LaunchBox account. However, this email address is not on our database of registered users and therefore the attempted password reset has failed. Then I try to log in on site, and get a Username and password do not match message and so on in a circle. Please help. I can't use "Cloud" function and maybe something else. I'm sorry if my english isn't very good. Edited November 30, 2020 by tiualex Quote Link to comment Share on other sites More sharing options...
DOS76 Posted December 1, 2020 Share Posted December 1, 2020 email support@unbrokensoftware.com and report this there. Quote Link to comment Share on other sites More sharing options...
tiualex Posted December 1, 2020 Author Share Posted December 1, 2020 (edited) Okay! Thanks! Edited December 1, 2020 by tiualex Quote Link to comment Share on other sites More sharing options...
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