Games playing in a separate window outside of launchbox

[hyunchris]

So my kids play a game that runs from the Epic Games client. Very often, they will  have to aks for my help because they can hear the game but cannot play it. Well they launch it from Big Box, because thats where all the games are, but then it sometimes opens in a separate window, which is hidden because Big Box is still taking up the whole screen. I have to manually exit Big Box and then they kids can see their game and play it.

Am i doing something wrong in the settings? I manually added this game by just adding the shortcut path in the launch path section of launchbox. thanks

[Your Friendly A.I Overlord]

14 minutes ago, hyunchris said:

but then it sometimes opens in a separate window, which is hidden because Big Box is still taking up the whole screen.

If you mean the game plays in windowed mode, try running it in fullscreen.

14 minutes ago, hyunchris said:

I have to manually exit Big Box and then they kids can see their game and play it.

It can also mean your game is hidden by the startup theme. Try disabling the startup theme by right clicking on your game > Edit > Startup/Pause or try if disabling "Hide all windows that are not in exclusive fullscreen mode" makes any difference.