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Can't start a game


ExoLain
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Does the game run directly in Retroarch without using Launchbox? 

If no, then that's your main issue. You need to make sure the game runs there first. Make sure you have downloaded to core that runs the game/system.

If yes, make sure in LB that you set the Associated Platform and have the correct core selected. Go to >Tools >Options and then Manage Emulators. Click the Associated Platforms tab and make sure the platform name you imported the game into is there and the core you are using is selected.

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