LaunchBox Crashing on startup

[XxiphxX]

Hi Guys,

 

I have an issue with Launchbox crashing on startup.

I searched some forum posts but cannot find anything that helps.

I've attached my log, LB crashes at the loading interface part.

I installed a fresh separate copy to check if it was my windows install but that install runs fine.

I tried reinstalling my VC_redist and reinstalling LB over the top, but no joy.

 

any help would be appreciated. 

Debug 2022-06-29 09-28-41 AM.log

[C-Beats]

I would open up Windows Event Viewer and look in the Application logs for an error log for LaunchBox. Sounds like you have a dependency crashing, that log would help identify which one it is.

[XxiphxX]

Log Name:      Application
Source:        Application Error
Date:          29/06/2022 14:52:49
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Polly
Description:
Faulting application name: LaunchBox.exe, version: 12.13.0.0, time stamp: 0x625dbd9d
Faulting module name: KERNEL32.DLL, version: 10.0.22000.708, time stamp: 0xafec8296
Exception code: 0xc00000fd
Fault offset: 0x0000000000001ca7
Faulting process id: 0x6c4
Faulting application start time: 0x01d88bbf785e8a91
Faulting application path: D:\LaunchBox\Core\LaunchBox.exe
Faulting module path: C:\Windows\System32\KERNEL32.DLL
Report Id: bcc25ed3-7aaa-4f7d-8141-34fdfbba19c1
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2022-06-29T13:52:49.6289017Z" />
    <EventRecordID>18741</EventRecordID>
    <Correlation />
    <Execution ProcessID="12196" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Polly</Computer>
    <Security />
  </System>
  <EventData>
    <Data>LaunchBox.exe</Data>
    <Data>12.13.0.0</Data>
    <Data>625dbd9d</Data>
    <Data>KERNEL32.DLL</Data>
    <Data>10.0.22000.708</Data>
    <Data>afec8296</Data>
    <Data>c00000fd</Data>
    <Data>0000000000001ca7</Data>
    <Data>6c4</Data>
    <Data>01d88bbf785e8a91</Data>
    <Data>D:\LaunchBox\Core\LaunchBox.exe</Data>
    <Data>C:\Windows\System32\KERNEL32.DLL</Data>
    <Data>bcc25ed3-7aaa-4f7d-8141-34fdfbba19c1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[XxiphxX]

I ran a windows dism clean up and a sfc as it stating kernel32.dll which I though was windows related but this has made no change. 

 

Its strange as if I install a fresh copy of launchbox it loads fine.

[XxiphxX]

Fault bucket 1603004349848553888, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: LaunchBox.exe
P2: 12.13.0.0
P3: 625dbd9d
P4: KERNEL32.DLL
P5: 10.0.22000.708
P6: afec8296
P7: c00000fd
P8: 0000000000001c0e
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e1c528bc-38da-4324-bfea-563ba246a05a.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.263620cd-25c5-4ec5-b89e-5cf28edcf4ed.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ff5742a8-731a-445d-a320-827c2fd15b82.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ce0f81f2-cf45-4070-ae33-5370eea3bef7.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3fd09c76-d370-44f4-a379-302b5e3001e4.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_LaunchBox.exe_b8e5ce9e1d2c2dcef34137d8db797157fbb2e53a_f4d3db42_58abd467-b3c7-402b-99e9-6afce2ebe319

Analysis symbol: 
Rechecking for solution: 0
Report Id: f3b19fec-d8bc-447b-8fa0-89caa37b31a8
Report Status: 268435456
Hashed bucket: f7b111f49b3b8390763f03f68e2109a0
 

[XxiphxX]

I restored to one of my XML database back ups from a few days ago and it is now working.

Must of been corrupt or something.

 

Thanks