Cannot import my Steam library

[bfollowell]

I've managed to import all of my game libraries except for the main one, Steam. I literally have at least a few games on every other game store front that LaunchBox can access, and I've successfully imported from all of them, except for Steam. I have the privacy settings set correctly on my Steam account. I've entered all of the correct information that Steam asks for. I've read through Steam import problem threads that I can find, but I can't find anything that I've left out or done wrong. It just keeps failing and saying the Your Account Could Not Be Accessed. One thing that I thought was strange was that in the cannot access box it suggest that I should confirm my Steam ID. At no point in the import process did it ever ask for my Steam ID. It asks for my Steam Custom URL and for my API Key, which I gave, but it never asked for my ID or password like when importing from other store fronts.

So far, I've provided every single bit of information that the import wizard has asked for and have my Steam privacy settings set correctly, but it just won't work and I don't know what else to try.

Does anyone have any other ideas?

Thanks.

 

 

[BloodyThorn]

> Your Account Could Not Be Accessed.

Could only mean a few things.

1. The account you are trying to scrape from isn't identified correctly (my version just needs your User ID and API Key)

2. Your privacy settings are not correct.

There really isn't much else it can be.

Are you getting an error on fail?

[bfollowell]

Thanks for your reply.

As far as errors, only the text that I quoted with general suggestions, none of which apply. Your account could not be accessed. I have the latest version of LaunchBox and it doesn't ask for user ID or password. It asks for Steam Custom URL (profile number) and API Key. I've entered everything that it asks for, correctly, and all of my privacy settings are set to public, so I know those aren't the issue.

Actually, when I look closer, I think the problem is in the import wizard itself. When it asks for my Steam Custom URL, it already has https://steamcommunity.com/id/, and then I just have add my profile number. The problem is that this is not my custom URL and if I enter that directly into a browser it says the selected URL cannot be found. My custom URL uses https://steamcommunity.com/profiles/, and then my profile number. If I enter that directly into a browser, it goes right to my profile. I think the problem is in the import wizard itself; that something about Steam's custom URLs has changed and the import wizard isn't taking that into account.

That's the only possible thing I can see as the issue. Nothing else about what you mentioned is incorrect.

 

[C-Beats]

If your account can't be accessed at the ID URL provided in the wizard than you have NOT performed the steps list in the wizard as instructed. Please read the wizard and if required the post linked in the wizard. Pretty obvious at this point you haven't. Your profile and your ID aren't the same thing and no custom URL ever uses the profile endpoint. In fact if you did the steps we asked of you the Steam page itself says right on it "Your profile will be available at: https://steamcommunity.com/id/..."

[bfollowell]

1 hour ago, C-Beats said:

If your account can't be accessed at the ID URL provided in the wizard than you have NOT performed the steps list in the wizard as instructed. Please read the wizard and if required the post linked in the wizard. Pretty obvious at this point you haven't. Your profile and your ID aren't the same thing and no custom URL ever uses the profile endpoint. In fact if you did the steps we asked of you the Steam page itself says right on it "Your profile will be available at: https://steamcommunity.com/id/..."

 

OK, you guys were right, but the whole Custom URL thing is a little confusing and there's very little explanation of this in the import wizard or on steam. When I went to edit and looked at the Custom URL field, I didn't realize that I had to have something entered into the blank field. I've played on Steam since its inception and never had anything set here. Underneath it said your profile will be available at https://steamcommunity.com/profiles/, and then my profile number. At no point did anything ever say that I needed to type anything into that field. I just entered some random text as a "name" and then the custom URL changed to https://steamcommunity.com/id/, and then the text that I'd typed. Once I entered that into the Custom URL field in the import wizard, everything started working and the import is taking place now.

I really appreciate the replies and your guy's help, but I really think the whole custom URL thing could be made a little more clear.