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Launchbox loads and opens, Bigbox doesn't - debug file included


theG3RM

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I've tried two different PCs and it gives me the same issue ( Bigbox is loaded on external hdd )

Tried several different backup files

Turned debug to >true< in settings, and the log doesn't make any sense- just names a bunch of games I've never played.

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Can anyone make any sense of this?

Thanks for your time.

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Excerpt from the debug log:

2023-08-14 08:06:25 PM MarkGamePlatformChanged called: AcroJet (Microsoft MSX2) - PlayCount = 2

2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null

2023-08-14 08:06:25 PM MarkGamePlatformChanged called:  () - LastPlayedDate = 1/25/2021 9:14:07 PM

2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null

2023-08-14 08:06:25 PM Game.PlayCount changed from 0 to 3: Aoki Ookami to Shiroki Mejika: Genghis Khan (Microsoft MSX2)

2023-08-14 08:06:25 PM MarkGamePlatformChanged called: Aoki Ookami to Shiroki Mejika: Genghis Khan (Microsoft MSX2) - PlayCount = 3

2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null

2023-08-14 08:06:25 PM MarkGamePlatformChanged called:  () - LastPlayedDate = 2/9/2022 1:42:56 AM

2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null

2023-08-14 08:06:25 PM Game.PlayCount changed from 0 to 1: 3D Tennis (Microsoft MSX2)

2023-08-14 08:06:25 PM MarkGamePlatformChanged called: 3D Tennis (Microsoft MSX2) - PlayCount = 1

2023-08-14 08:06:25 PM WARNING: MarkGamePlatformChanged Early Out! LoadComplete: False, Game is not null

2023-08-14 08:06:28 PM DataManager.SaveInternal started.

2023-08-14 08:06:28 PM Saving InputBindings.xml...

2023-08-14 08:06:28 PM Saving GameControllers.xml...

2023-08-14 08:06:28 PM Saving ListCache.xml...

2023-08-14 08:06:28 PM Saving Settings.xml...

2023-08-14 08:06:28 PM Saving UnsyncedChanges.xml...

2023-08-14 08:06:28 PM DataManager.SaveInternal completed successfully.

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I'm not sure why Bigbox isn't loading on your PC, but that snippet of the log you posted seems to be the Sync feature doing it's thing. If you have the sync stuff turned on it's normal to see that, I disabled it after it changed alot of my games playtime and play count into something incorrect. I noticed I had hundreds of those in my log when i checked, it all looks normal to me. Maybe a dev will come along and explain it better than I can. Uploading the entire log file would help to identify any other issues.

Edited by KingSlayer420
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2 hours ago, KingSlayer420 said:

I'm not sure why Bigbox isn't loading on your PC, but that snippet of the log you posted seems to be the Sync feature doing its thing. If you have the sync stuff turned on it's normal to see that, I disabled it after it changed alot of my games playtime and play count into something incorrect. I noticed I had hundreds of those in my log when i checked, it all looks normal to me. Maybe a dev will come along and explain it better than I can. Uploading the entire log file would help to identify any other issues.

Thanks for the input I appreciate it. 
I will certainly add the entire file to the post to make sure we’re not missing something. 
 

additionally, should the sync function be something I look into to deactivating to see if it helps? 

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Okay. Got it loading again. 
 

tried everything from disabling all non Microsoft applications, to updating from 13.3 to 13.6

when I put a startup video back into (drive)launchbox/videos/ root folder, it started working again. 

seems pretty silly I can’t remove/change start-up videos at will; unless there is a better procedure to do so? 
 

at any rate, played a few games and now received another error (see picture). Some searching on the internet didn’t drum up any clues.  I’m thinking I need to revert back to 13.3. Unfortunately, there is no such option. 
 

Can anyone else make heads/tails of the error? 

IMG_0302.jpeg

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