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Steam - Account Cannot Be Accessed


Go to solution Solved by Drakkorcia,

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Posted

I set up mobile authenticator, got my API key, and the importer was working as expected until it went to get media from the database. "Account cannot be accessed". Wth... If it isn't one thing it's another. Yes, I have my profile set to public, Yes, I have a stable internet connection.

Posted

We don't use your account/API key to download media so not entirely sure why you'd be seeing that. I'm wondering if the error isn't actually a temp IP ban on Steam's part. They somewhat recently tightened their limits on API/Resource hits and it's entirely possible for a new build importing a large number of games to saturate that limit. We've changed some logic to help in that effort, but is totally doable still in the right circumstances.

  • Solution
Posted

The issue has been resolved. I hadn't created a custom url; the field was blank. I was using the profile name from the first field. It was the only id on the page so I just assumed that was it. After creating a custom url name and saving the importer continued without issue. 

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