Warped Polygon Posted July 4 Posted July 4 After updating, video playback isn't working in launchbox. I have tried switching to WMP and no luck. Videos are there and were working 13.21 Anyone else having the same issue or have a fix? Quote
Alan Ribas Posted July 4 Posted July 4 The same thing happened to me. After the update, the game videos no longer appear. The videos are in the folders but LaunchBox doesn't show them. 1 Quote
GarbonZoni Posted July 4 Posted July 4 Happened to me after the last update. Just updated to the latest and still the same. Not all videos, but enough to be a pain. They do still work in Bigbox though. Hopefully gets picked up. 1 Quote
Warped Polygon Posted Tuesday at 02:28 PM Author Posted Tuesday at 02:28 PM On 7/4/2025 at 6:23 PM, Alan Ribas said: The same thing happened to me. After the update, the game videos no longer appear. The videos are in the folders but LaunchBox doesn't show them. This now seems to be a paid feature. A licence is now required for any video playback in LB/BB. I'm emotional! Quote
C-Beats Posted Tuesday at 03:42 PM Posted Tuesday at 03:42 PM 1 hour ago, Warped Polygon said: This now seems to be a paid feature. A licence is now required for any video playback in LB/BB. I'm emotional! Has always been this way (or was intended to). We found a bug last release cycle that made them work when they weren't supposed to and squashed it. I'm just the messenger, be gentle! lol Quote
C-Beats Posted Tuesday at 03:43 PM Posted Tuesday at 03:43 PM On 7/4/2025 at 1:57 PM, GarbonZoni said: Happened to me after the last update. Just updated to the latest and still the same. Not all videos, but enough to be a pain. They do still work in Bigbox though. Hopefully gets picked up. If you have premium and aren't seeing them in LB check the video playback engine, and if you didn't allow Klite to install. If you're using WMP for playback the codecs to play Steam videos for example aren't on your computer by default and that pack puts them there for you so video works. We're hoping to get another video playback choice in the next cycle to kinda smooth out these edges with WMP/VLC since migrating to .NET 9 Quote
Solution Warped Polygon Posted Tuesday at 04:00 PM Author Solution Posted Tuesday at 04:00 PM (edited) 18 minutes ago, C-Beats said: Has always been this way (or was intended to). We found a bug last release cycle that made them work when they weren't supposed to and squashed it. I'm just the messenger, be gentle! lol Ahh man. They have always worked for me across multiple machines and installs. I'll be gentle and take your word for it, but I got my eye on y'all lol. Edited Tuesday at 04:00 PM by Warped Polygon Quote
C-Beats Posted Tuesday at 05:58 PM Posted Tuesday at 05:58 PM Been that way for as long as I've been on the team at least (least the intent). Quote
Warped Polygon Posted Tuesday at 10:08 PM Author Posted Tuesday at 10:08 PM 4 hours ago, C-Beats said: Been that way for as long as I've been on the team at least (least the intent). Honestly, it's cool man, y'all can do what you want! Just mad cus I was chasing my tail trying to fix an issue that doesn't exist lol! Quote
C-Beats Posted Wednesday at 12:27 AM Posted Wednesday at 12:27 AM 2 hours ago, Warped Polygon said: y'all can do what you want! Don't I wish... lol 2 hours ago, Warped Polygon said: Just mad cus I was chasing my tail trying to fix an issue that doesn't exist lol! Good news! You now have what I like to call "Quality Control Experience!" Use it to net ya that dream job! ;) Quote
Warped Polygon Posted Wednesday at 01:23 PM Author Posted Wednesday at 01:23 PM 10 hours ago, C-Beats said: Don't I wish... lol Good news! You now have what I like to call "Quality Control Experience!" Use it to net ya that dream job! Haha, I'm already highly versed. Can I replace the guy who updates the change log and neglected to mention this lol? Or be their boss, I'll take either! Quote
C-Beats Posted Wednesday at 01:33 PM Posted Wednesday at 01:33 PM 9 minutes ago, Warped Polygon said: Can I replace the guy who updates the change log and neglected to mention this lol? Where the fun in it if we can't throw in a few surprises here and there! ;D Quote
Warped Polygon Posted Wednesday at 03:26 PM Author Posted Wednesday at 03:26 PM 1 hour ago, C-Beats said: Where the fun in it if we can't throw in a few surprises here and there! ;D It's you isn't it? IIIIII knew it! Quote
C-Beats Posted Wednesday at 04:48 PM Posted Wednesday at 04:48 PM 1 hour ago, Warped Polygon said: It's you isn't it? IIIIII knew it! NOPE! I mean the build process I do uploads it, but I don't put the values in the log. Not giving up anymore information though. Might get labeled a snitch around here and we can't have that... Quote
Warped Polygon Posted Thursday at 11:54 AM Author Posted Thursday at 11:54 AM 19 hours ago, C-Beats said: NOPE! I mean the build process I do uploads it, but I don't put the values in the log. Not giving up anymore information though. Might get labeled a snitch around here and we can't have that... Just tag them! Let them see the chaos they caused lol. Joking!!! Thanks for letting us know mate! 1 Quote
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