Epic Games not staying logged in + won’t see new games to import

[ZeusMP]

Hi, bit of a weird one I can’t figure out. I use LaunchBox on a few systems (my main PC, laptop, external drive backup etc). Everything works fine apart from my PC, Epic Games storefront is having some issues.  

It started happening right before the last update, I was hoping the new update will fix it but it didn't. It keeps asking me to log in every time and the storefront manager never stays logged in, which I don't mind as much, but the worst part is when I try to import from Epic, it says I have no new games to import even though I definitely do.

I've tried logging from the storefront manager and it goes through the process, but still has a "Sign in" button once I login.  Its always been temperamental , every time I added games I had to sign in, but it went through a period where it stayed logged in.  As I mentioned, I not so fussed about that despite it being a nuisance, but I'm wondering if its related to the no games being found.  

Seems like something local to this PC, but I can’t pin down what. Has anyone else run into this or found a fix?

Thanks

[ZeusMP]

So after trying to figure this out, it seems this is now happening on all my setups, so I’m starting to believe this isn’t local to my PC and might be a LaunchBox or Epic Games issue.

I looked at the logs and it shows:

Failed to get login exchange key for Epic Account

User not Authenticated.  

It seems like LaunchBox is unable to complete the authentication process, possibly related to recent changes on Epic’s side?. I updated WebView2 hoping it was something to do with that, but it made no difference. I even deleted the Epic Games system from LaunchBox to try re-importing from scratch, but now I can’t re-add the storefront, it finds no games, even though I have over 300 in my Epic library

As I say its happening on all of the systems I have it one now, including laptop and my external back up drive.  

Is anyone else seeing this, or is there any idea when it might be resolved?

[Mach_10]

Hi,

 

yes, I am seeing the same issue. No matter what I do, it will always say that I have no new games to import, even if I check the "Force import duplicate games" box which should get me a list of all games on Epic anyway. I didn't check the logs but sounds similar to ZeusMP's issue.

[cenutrio351]

Same problem here, but only with Xbox game pass