Issue with Automatic Media Imports

[Fishbones]

Up until recently, whenever a new game was detected in the appropriate folder, Launchbox would automatically download my selected media types and apply them. I can manually achieve this by Edit > Edit Metadata/Media > Media > Download Media, but I'd like automatic imports back. Not sure if I toggled something somewhere, but I've looked through the settings and can't find anything.

I'm using the Steamy theme, as before. I have all the media types I'd like selected and no limit to the number of images. Any help would be appreciated. Thanks

[JoeViking245]

4 hours ago, Fishbones said:

Not sure if I toggled something somewhere, but I've looked through the settings and can't find anything.

The auto-import media for auto imported games is set under Tools < Options < Media < Automatic Imports Media (introduced v13.23).  But by default, should at least have something checked.

Are you seeing this happen only with a specific platform?  Or with platforms where it had worked before (also)?

[Fishbones]

1 hour ago, JoeViking245 said:

The auto-import media for auto imported games is set under Tools < Options < Media < Automatic Imports Media (introduced v13.23).  But by default, should at least have something checked.

Are you seeing this happen only with a specific platform?  Or with platforms where it had worked before (also)?

Hi Joe, thanks for replying.

There are indeed things checked in Automaic Imports Media and I am seeing this on multiple platforms, where they had worked previously.

[JoeViking245]

2 hours ago, Fishbones said:

There are indeed things checked in Automaic Imports Media and I am seeing this on multiple platforms, where they had worked previously.

When you said "but I'd like automatic imports back" in your OP (sorry, I have to clarify), the game(s) automatic import is working. It's just that the media is not being downloaded when the games are [auto] imported?  Correct?

If the games are not auto-importing, make sure the platform (right-click the platform and select Edit) is un-checked to Disable ROM Auto-Import.  (Now that I got that off my chest... )

 

Based on, you can manually download the media, I presume the auto-imported games are getting their metadata (i.e. at least an associated LaunchBox Database ID #).

If the games are auto-importing but no media is being added to the games, despite having several media types selected in Tools < Options < Media < Automatic Imports Media, you may want to file a Bug Report (top of this page, Help & Support, select Report a Bug).  Be sure to clarify with [something like] the above sentence.  Also note a couple of specific platforms and that they worked before.

Edit:  Also note what version of LaunchBox you are using.

In lieu of a bug report, you could instead clarify here the above then hope one of the LaunchBox staff will chime in with some ideas. (which still they may as it's still early on Monday morning.  )

[dnoble37]

I am having this same issue. Games auto import, but the media (box art etc) will not download automatically. I have the settings set per the comments above, but no luck. Manually downloading works, but I don't want to deal with that with every import. 

[JoeViking245]

1 hour ago, dnoble37 said:

I am having this same issue. Games auto import, but the media (box art etc) will not download automatically. I have the settings set per the comments above, but no luck. Manually downloading works, but I don't want to deal with that with every import. 

 

On 11/3/2025 at 9:13 AM, JoeViking245 said:

If the games are auto-importing but no media is being added to the games, despite having several media types selected in Tools < Options < Media < Automatic Imports Media, you may want to file a Bug Report (top of this page, Help & Support, select Report a Bug).  [...] note a couple of specific platforms and that they worked before.

 Also note what version of LaunchBox you are using.