LB+BB v13.23-13.27 mouse and keyboard input delay only caused by application

[neosean99]

Launchbox, and BigBox have consistently caused mouse, and keyboard massive delay once opened. This is mostly noticeable while trying to function within Launchbox. I have reported this previously, and is still very much an issue. It damn near makes it impossible to work with your collection without pulling your hair out. Trying to search I have to type things multiple times as they just don't type. Or clicking on things up to 10 times to get them to open. I have reported this before, and I feel the matter was not taken seriously due to the response we received. 

I prematurely marked this solved as a Beta did seem to solve this issue for a bit, or at least make it way less noticeable. It is still present as an issue, and I feel needs to be reposted. I am not a stranger to troubleshooting, computers, or Launchbox. Controllers checked or not in settings this still happens, and only when this is open. My system is beyond capable, and was not an issue prior to v13.23. Upon rolling back to v13.22, this does not happen. This has been replicated on 2 other systems with different mice and keyboards. Please advise. With @____AiR____

System: i7 9750, 32gb Ram, RTX 2060, Windows 10

 

Edited June 3 by neosean99

[MRPLOW21]

I also have this issue

[____AiR____]

Yes, I am still experiencing the same mouse issue when running the latest version of LaunchBox. Every update since version 13.24 has introduced the same bug, making the software navigation basically unusable for me. My mouse moves in a delayed fashion and mouse clicks go unregisterd.  My hardware functions perfectly and works fine on version 13.23 and all previous releases, so I still use that version for now. In the past I've tried troubleshooting - adjusting my software and peripheral settings many times based on how others suggested to resolve the problem but without success unfortunately, but down the line I look forward to get the latest and greatest version of Launchbox working.  I love ya Launchbox!  

[AstroBob]

Hey all, sorry for the delay and issues following up on this, it sounds like enough people are having this issue but we're having a hard time reproducing this on our end. Based on the version cutoff you’re describing, this may be related to controller input handling changes that started around 13.24, especially DirectInput controller polling. It may also be affected by video/audio playback in some setups, so we’d like to try and gather a bit more detail.

We'd love it if you can try the following (I know some of you already have, but for those who haven't)

1. In LaunchBox, go to Tools > Options > Game Controllers.
2. Uncheck Enable Game Controllers.
3. Restart LaunchBox completely.
4. Test whether mouse movement, mouse clicks, and keyboard typing return to normal.

Please also test Big Box separately:

1. Open Big Box.
2. Go to Options > Controller.
3. Disable controller support there as well.
4. Restart Big Box.
5. Test whether the delay still happens.

When replying, please include:

• Which LaunchBox version works normally for you, and which version first shows the issue.
• Whether disabling Enable Game Controllers fixes it after a full restart.
• Whether you use any controller-related software, such as Steam Input, DS4Windows, reWASD, vJoy, ViGEm, JoyToKey, Xpadder, or similar.
• What controllers or input devices are connected, including wheels, pedals, flight sticks, fight sticks, Bluetooth controllers, or virtual controllers.
• Whether the issue happens with all controllers unplugged.
• Whether the issue happens in LaunchBox, Big Box, or both.
• Whether you have auto-play videos or auto-play music enabled.
• Which video playback engine you’re using, if you know.

If disabling game controllers fully resolves it, that is very useful information and points us toward the controller polling/input path. If it still happens with controller support disabled and all controllers unplugged, please mention that clearly, because that would push us more toward the video/audio playback side instead.

Please let us know and we'll try and narrow this down.

[neosean99]

I appreciate the reply. As seen in the previous post, we have all stated that it is not the Disable Controller support solution. It does not fix the issue within LB or BB. It is easier to tell in LB due to functioning with a mouse and keyboard vs usually using a game controller for BB. However, the issue is still seen within BB when manually opening a browser or emulator and trying to function. I just tested this all again with the current beta as well. Still an issue. I would also like to note that it seems to only cause the issues when not in a full screen application. Once you open a game from LB or BB, the inputs are fine within the application. Upon exit, same issue. I do use DS4 Windows with a Dual Sense controller. I have continuously tested to see if this occurs with / without the controller, and with DS4Windows not started on a machine. I use Xinput for my controller when it is connected. If I plug in my native PC Fightstick (Monoprice Dark Matter) in which is Xinput default, the mouse and keyboard input issue still exists. I do not have auto play videos or music enabled. I do have background music, and platform videos within BB, but that would not effect LB. I have already stated the versions that this occurs on, and the version previous that does work v13.22. This has gone on for many versions now, and makes organizing in LB impossible. I'm very frustrated by this at this point. Alot of repeating, and not alot of action for sure. I've been insanely descriptive. At this point, I may have to find another option after 6 years of being happy with this platform. It makes working on simple entries tedious, and borderline impossible. *Please note as I have said this multiple times... I've tested this on 3 different PC's. Different keyboards and mice. This is the only application causing this issue. I am not going to tolerate the repeated suggestion of disabling controllers for the 5th time.