neosean99

@AstroBob honestly, the responses and lack of severity have been the frustration. Your last response is valid. I've said where my frustrations lie. I have dropped back to v13.22 and have no plans to update until this has been attempted to be fixed. Unlike @____AiR____ my issue starts on v13.23, but less severe. Once moving to v13.24, LB is unusable. A whole year of troubleshooting on this matter on my own just trying to get my platform to function correctly. As soon as dropping back, I am able to fully function again. I have also tried fresh installs with just a few example games on most versions to confirm it isn't my library causing the issue. Same thing occurs. To be clear, this occurs with or without a controller connected. With or without Controllers disabled in settings. I believe @____AiR____, and a few others have replicated this also. I would also like to note that performance has really taken a hit the last few updates I tried. Specifically 13.25 on. Even after opening once, and closing to reopen it is not near as fast on the draw as it was prior to the video codec change (Not saying that is the cause, using it as a milestone). I appreciate the accountability, and will look forward to progress hopefully. ~Sean

I run VPX from BigBox, but it looks as though you run from a single screen. Mine is set up as a cabinet with 2 screens. I can confirm all of mine work. If I drop this down to single screen again to test, I will update. I was hoping that maybe since 2 screens work on mine that it would deduce something for you. Cheers.

I could have guessed that is how this "conversation" would go. lol Maybe this wouldn't sound so hostile had someone actually checked into this. @AstroBob I clearly stated we already tried your suggestion multiple times PRIOR to you suggesting! Thats the only solution that's been given, and it's NOT VALID. The problem is that you didn't read any of it. Why did I waste my time trying to document or state that I've done x y z solutions? This is a joke at this point. I've spent countless hours over the course of 6 years so that I can end up with a platform I can't function in after all my work. Pardon my french but this is complete BS. I CANNOT WORK IN LAUNCHBOX!!! Literally have to click 10 times to get it to register a mouse click on anything while open. Including Launchbox, or any other app open while Launchbox is. It's happening now while i was trying to open Chrome and type this. As soon as I close LB, everything is normal. This isn't worth it after waiting through all of these versions. Literally been an issue for over a year. All that's been suggested is game controllers... nothing further. Nobody actually reads what is written. Nobody read it from the original v13.24 post. From a platform I ranted and raved about, told or shown almost all of my friends, to having to switch to a new platform with multiple admins suggesting the same solution (that we said didn't work) multiple times... Thanks for the help... or lack there of. I strongly challenge you to go back to v13.22 and observe the giant performance increase / lack of issues as well. As I've stated before, my system should be more than capable even after all the updates.

I appreciate the reply. As seen in the previous post, we have all stated that it is not the Disable Controller support solution. It does not fix the issue within LB or BB. It is easier to tell in LB due to functioning with a mouse and keyboard vs usually using a game controller for BB. However, the issue is still seen within BB when manually opening a browser or emulator and trying to function. I just tested this all again with the current beta as well. Still an issue. I would also like to note that it seems to only cause the issues when not in a full screen application. Once you open a game from LB or BB, the inputs are fine within the application. Upon exit, same issue. I do use DS4 Windows with a Dual Sense controller. I have continuously tested to see if this occurs with / without the controller, and with DS4Windows not started on a machine. I use Xinput for my controller when it is connected. If I plug in my native PC Fightstick (Monoprice Dark Matter) in which is Xinput default, the mouse and keyboard input issue still exists. I do not have auto play videos or music enabled. I do have background music, and platform videos within BB, but that would not effect LB. I have already stated the versions that this occurs on, and the version previous that does work v13.22. This has gone on for many versions now, and makes organizing in LB impossible. I'm very frustrated by this at this point. Alot of repeating, and not alot of action for sure. I've been insanely descriptive. At this point, I may have to find another option after 6 years of being happy with this platform. It makes working on simple entries tedious, and borderline impossible. *Please note as I have said this multiple times... I've tested this on 3 different PC's. Different keyboards and mice. This is the only application causing this issue. I am not going to tolerate the repeated suggestion of disabling controllers for the 5th time.

Launchbox, and BigBox have consistently caused mouse, and keyboard massive delay once opened. This is mostly noticeable while trying to function within Launchbox. I have reported this previously, and is still very much an issue. It damn near makes it impossible to work with your collection without pulling your hair out. Trying to search I have to type things multiple times as they just don't type. Or clicking on things up to 10 times to get them to open. I have reported this before, and I feel the matter was not taken seriously due to the response we received. I prematurely marked this solved as a Beta did seem to solve this issue for a bit, or at least make it way less noticeable. It is still present as an issue, and I feel needs to be reposted. I am not a stranger to troubleshooting, computers, or Launchbox. Controllers checked or not in settings this still happens, and only when this is open. My system is beyond capable, and was not an issue prior to v13.23. Upon rolling back to v13.22, this does not happen. This has been replicated on 2 other systems with different mice and keyboards. Please advise. With @____AiR____ System: i7 9750, 32gb Ram, RTX 2060, Windows 10

@____AiR____Give DemonCore's solution a try. It does not solve my issue, but may for you. Worth a shot. I also never had "Use all controllers" selected. The problem I have with disabling Game Controllers completely is the fact that is what LB is for right? To use a controller with the interface? IDK... I'm real tired of fighting this. No offense to anyone, but I am just glad I am not alone. That is clearly visible now. v13.23 or v13.25beta3 are the only viable options for now, and v13.23 is the only thing that solves it for good on my end still. Full version v13.25 is kind of a mess. Myself, and quite a few other people have lit up the forums since its release. They've stated they have a hotfix coming for some of the issues. Fingers crossed?

To whom it may concern, I just updated Launchbox today as I saw a new update. I was hopeful this would fix several issues that have been plaguing the platform since around v13.23 (When screensaver, and when image packs were introduced). The performance seems better, I have not tested long enough to see if it stops randomly crashing in BigBox after closing a game or trying to exit the screensaver. I have been getting a periodic mouse input issue since v13.23, and all betas to follow. v13.25beta3 seemed the best of the group as it did not happen as frequent, but still happened sometimes. Now on this latest version, LB and BB both open a little faster, and seems a little more responsive. I opened BigBox to test, and was shocked to see all of my missing background screenshots. I refreshed image cache to be sure, and restarted. Still no background art. I have changed nothing. I will try another theme later to see if that's the issue, but it shouldn't be. v13.25 beta 3 was just fine on this matter, and now it is not. To be clear, I have been an almost everyday LB user for 6 or 7 years. I may not know everything, but I definitely know my way around this app. It's been my golden child up until these versions. I've also been a PC support tech, and hardware tech for almost 25 years. I know how to troubleshoot. I gotta say, I have a massive collection that I like to keep extra tidy with my own personal spin on here. I've made videos in the past of my builds, and have really enjoyed everything to the max. Like many I have hundreds of hours poured in, and thankfully it's easy to roll things back when things go wrong to a previous version. However, I had never been leery of updates on here until the versions I've mentioned. As a matter of fact, I welcomed them excitedly and was rarely disappointed. This last year or so with the latest updates I am at my wits end trying to fix things. Between the mentioned issues, the crashes, the not being able to click on things properly due to mouse lag (tested with 3 different systems / 3 different mice, all corded), some on forums disregarding like it isn't an issue, the baked in newer update plugins that notify me when I wish I could turn the feature off as I have always updated my stuff manually, and the image grouping feature that says "if you don't need, you may delete" which I found out is not entirely true if you were an existing user. It doesn't delete where you had those images originally, but if you delete the grouping all of your images for your platforms you already had all configured disappear, and it does not reach out to those old folders anymore so you have to either do it manually or rollback to v13.22, reinstall v13.23 and have it re-migrate the data. Not a huge deal, but with a new feature that was frustrating, and misleading. Bottom line, it sounds like I am being a Karen. I FEEL like I am being a Karen typing this. I know you guys all work hard, and the proof is in the pudding. This platform has been a godsend, and something I wished I had many years prior to it originating. I am just stating, there's been alot of issues that had never been present before. My LB/BB has almsot ALWAYS run flawlessly. I feel testing should have caught some of this stuff, especially since it used to be very rare to run into "true" issues once your setup was complete and the way you wanted it. I love this platform for the ease of use with the library, and for the moods when all you want to do is hit power, and have a controller in your hand. This really hasn't been so easy as of late. I am hoping that these issues slow down, and we get back to stable. I've reverted back to v13.22 and v13.23 (v13.22 has 0 random mouse input issue, but I really love that screensaver feature when idle on my cab rig!) so many times after testing newer builds and betas. I am just being honest. Reverting to v13.25beta3 as I've just had semi decent luck with it. *Attached are 2 screenshots. 1 with missing art on v13.25 full, and 1 with how it should be on v13.25beta3* From a long time Launchbox lover, Sean *Main rig* Windows 10, Intel i7 9700, 32gb DDR4, RTX2060, 2tb nvme, 4tb SSD

I meant to come back and edit what I previously wrote. It is not fixed on Beta... It's just less prominent. After some time of Launchbox or Big Box being open it will happen sometimes still. Tonight I noticed a new one... the mouse cursor dragged up my screen constantly with Launchbox open after the bug kicked in. Took about 15 minutes of being in Launchbox. I was trying to edit some of my VPX tables and it just kind of went haywire. I couldn't get it to stop until I closed LB. Once closed, all was well again. I also encountered a bug on all 3 Beta's where after closing a game BigBox would freeze on returning. Would have to manually close out in Task Manager as closing BB would still leave itself open in Task Manager. I'm starting to get a little frustrated with it as I was excited to get the new screensaver mode running with my VPX tables... and it looks gorgeous, but this is not worth it. I still find it odd that I haven't read too many other reports of this. I can say 100% it's something in LB. I've run this build for 5+ years, and it was not an issue until after 13.23. I've also tested 2 other PC's with different mice / keyboards / and gamepads with the same result.

*Edit* It's still an issue, just happens less often. @C-Beats @____AiR____ I was able to test 13.25 Beta 3, and can confirm it is now solved. Hopefully 13.25 stable will have the solution moving forward.

I just tested this again with 13.25 Beta !. Problem still persists. Still not sure what is causing this one. Dropping back to 13.23 again until another Beta release.

C-Beats, I meant automated in the fact that it just automatically enabled / migrated your clear logos to the pack. I just didn't read into how it worked first, and thought I could uninstall the pack. This removed all the art from that folder obviously. I have since read up on it more, and took a shortcut by dropping back to 13.20, then updating to 13.21 to avoid manually compiling all the images again. Sorry for sounding upset. I thought I had completely lost them at first, and many of them I had made myself. Thank you again for trying to help.

C-Beats I appreciate it! Usually I don't have to play catch up, see new features, and am able to figure it out. This one got me. I remember seeing it come down the pipe, but as I said I saw I couldn't remove something, and figured I'd tinker later. Whelp... Last night I guess I found out. I figured it was due to not knowing how the new media manager worked. I will read through, and hopefully figure out the issue I have. I still don't care for this automated process without a way to turn it off.

Ok... I was able to track them down. It didn't actually remove them from Platform > Clear Logos. However, even restoring a backup does not bring my logos back in place. Can someone please explain to me how to properly use this new media system so this does not happen again, or possibly turn this feature off? Again, previously I was able to edit anything I wanted. At first it would let me remove, and then it would automatically restore whatever it was that I removed. I guess I fully don't understand what is occurring here. My guess is that it created it's own pack, and if you try to edit anything it just auto restores? Yeah... that's no good. Is the only way to get my stuff back the way I had it is by manually adding them again? Smh... At least my art is not gone. That was what actually got me upset. I feel this was much easier when I could just add art to the platform itself or the folder and move on with my day. Did autopopulate from the folder get disabled too? It used to be that anything in the folder would automatically be added to said platform. My logos are still in those folders so what gives? I would also like to note the pack stating "if you no longer need this, feel free to uninstall" with no note saying your stuff will be completely removed from all platforms. Obviously I do not like this change much.

Alright guys... I need help. I have never had an issue editing my media in Launchbox. A few versions back I had tested out using dual screen with a marquee. It worked great, but some of the art was not what I wanted as the default. When going in to edit these entries, I found I was unable to remove certain images from a platform. Upon reading further I see a Media Manager has been added. Tonight I was trying to tinker around with it. I had removed the legacy pack (your backup from when Media Manager was created) in order to attempt to remove what images I did not want "locked" to the platform not knowing it would remove all the artwork I had already added into platforms. Now I am completely missing all of my personally made clear logos. Why on earth... The media manager doesn't let you edit jack! Why can I not turn this feature off so I am in control of my media again?! PLEASE TELL ME ALL OF MY CUSTOM MADE ART IS NOT LOST!!! And further more... If I did lose it by uninstalling that pack in attempt to edit my platforms, why is the art not in my trash bin to restore?! PLEASE TELL ME I DIDN'T LOSE IT ALL!!! I do not wish to spend all that time again... Yes I probably should have backed up, but this has never been a thing... At least without a notice saying it is going to fully remove something.

C-Beats I did as well to no luck. I'd also like to note I haven't adjusted those settings in probably 4 years and it was fine until now through all versions (on mine). I had never encountered this issue prior. Revert works.