Games not showing correct images

[jardine]

So for some reason when I scroll through my games some of the graphics or cart images are not showing. 

I did notice that when i push on button 4 on P1 it actually showed the right image (which I am struggling to attach for some reason)....as attached.

Have i missed a setting somewhere to change all game images to show?!? You can also see just on the edge how it shows the LB rubix cube where sometimes there are also no images showing.

I'm sure this is a simple fix for you guys but I'm lost....lol

[Kyu_VGA]

In LB, do you have the images set to the right category, like is it on Box - Front?

I'm wondering if possibly it is set to Box - Back and the controller button is mapped to flip box art, which would cause it to show when pressed.

[jardine]

Thanks for the reply. I'll have a look in the morning.

[jardine]

On 7/3/2026 at 1:19 PM, Kyu_VGA said:

In LB, do you have the images set to the right category, like is it on Box - Front?

I'm wondering if possibly it is set to Box - Back and the controller button is mapped to flip box art, which would cause it to show when pressed.

 

It looks to have fixed itself in LB but has not transposed over to BB for some reason? 

Is there a setting I need to look at in BB for it mirror

[JoeViking245]

2 hours ago, jardine said:

Is there a setting I need to look at in BB for it mirror

Look in System Menu < Options < Image Cache and select one or more of the Refresh options.

[jardine]

Yep!! That has done it!! Thank you @JoeViking245 and @Kyu_VGA both very helpful.

I presume any missing images just needs to be downloaded or imported again to see if they are in the image packs online via LB?!? I just have some of the more obscure images missing and hoping to complete those for my OCD lol 

[JoeViking245]

6 hours ago, jardine said:

missing images

A couple options:

1. You can try the Tools < Download < Update Metadata and Media for Selected Games... again. In a latter window in the Wizard, select Yes, but do not replace any existing fields or media.  Some say it will pick up more when ran a 2nd time. Never tested that myself.
2. You can try editing the individual games missing certain assets. In the game's edit menu Images section, click Download Media. This will show what media is available for that specific game.  The items that are un-checked are image types you already have for that game.  Be sure to look in both the LB tab and EmuMovies tab.
   1. Another means of going game-by-game that can give you a little better visual representation of available images from the LaunchBox Games Database is to use the LaunchBox Games Database Image Viewer-Plus plugin.  Note, this won't search EmuMovies.
3. You can look in the Downloads section (near top of this page) and in the right panel select Game Media.
4. You can look in the Downloads section (near top of this page) and in the right panel select Third-Party Apps and Plugins. Then in the Search [this category] box, type in scraper. There you should find a couple different media scraper plugins like SteamGridDB Scraper and The Game Scraper. 

[Kyu_VGA]

Glad to hear your problem is fixed