Hi, thank you for the response. I am just using a single PC but I did not install Launchbox on my C drive because it's a small solid state. I placed it on another drive within my PC. I did not change where launchbox saves the images so it should be saving them to the default save location Launchbox uses when it's installed.
A second thing, when I select a game or multiple games and his refresh image, it does nothing. Even though the system has the correct metadata it does not refresh the images.