Resolved - Images updates not taking affect - Issue #???

[FoxyMonty]

I found some higher res images for Civilization II, Windows.

There is already a box art front and back for this game but these images are larger and clearer.

 

I add images, select box art front, north american region and select the image.

Repeated the same for the box art back.

 

On viewing the change status page it showed the original images not my updated images, thought it may be a visual bug and left it alone.

The images were both approved and there has been no update to the game images just the same original 2

 

Any ideas?

 

[SentaiBrad]

Has there been enough approval, and have you given the Database at least 24-48 hours after the final approval? There could certainly be an issue, but the Database doesn't update right away after the final approval has been made.

[FoxyMonty]

On 12/5/2016 at 2:15 AM, SentaiBrad said:

Has there been enough approval, and have you given the Database at least 24-48 hours after the final approval? There could certainly be an issue, but the Database doesn't update right away after the final approval has been made.

Images were accepted 3 - 0 on 02/12/2016.

I have tried resubmitting again.

I selected the pre-existing image, clicked edit and then chose the replacement.

Edit: I had to resubmit one twice but they both are pending with the correct new images now.

Edited December 6, 2016 by FoxyMonty

[SentaiBrad]

That is really strange. I'll pass it on to @Jason Carr and @Vlansix.

[Vlansix]

Heya guys, this should be resolved. There was an issue with image deletions that wasn't throwing errors at anyone. Let me know if you're still seeing it :).