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Posted

When i try to scrape a game, i'm told to download a metadata package, when i do i get this error
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Unable to download the updated metadata: Unable to connect to the remote server
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While trying to connect to the Games DB gives me the following
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Could not connect to the LaunchBox Games Database. Do you have an active Internet connection? Is it being blocked by a firewall?
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  • 1 month later...
Posted

I'm having the same issue. No problem with my Internet connection and even though my firewall had never been a problem before I still went in and manually added LaunchBox to the allow list but still no luck.

  • 2 weeks later...
Posted
  On 8/21/2017 at 2:26 AM, Unforgivenll said:

I have the exact same problem. Tried setting my firewall, but it's already set to allow it. I guess it just isn't working?

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I gave up and went back to GameEx. The problem I was having with it was fixed. I've already paid for it, so I might as well use that. Launchbox looked promising, but having issues right off the bat, and being 2x as much as GameEx, no thanks. Imho GameEx is a better fit for me. Plus the creator got back with me the same day, if not within the hour to help me fix any issues I've had.

Posted
  On 9/1/2017 at 6:53 PM, neil9000 said:

In launchbox go to Tools/Options/Updates and check the download betas box. Then close and re-open Launchbox and you will be prompted.

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Thank you - updating to the beta version fixed the issue for me!

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