monyarm Posted July 18, 2017 Share Posted July 18, 2017 When i try to scrape a game, i'm told to download a metadata package, when i do i get this error --------------------------- Unable to download the updated metadata: Unable to connect to the remote server --------------------------- While trying to connect to the Games DB gives me the following --------------------------- Could not connect to the LaunchBox Games Database. Do you have an active Internet connection? Is it being blocked by a firewall? --------------------------- Quote Link to comment Share on other sites More sharing options...
Unforgivenll Posted August 21, 2017 Share Posted August 21, 2017 I have the exact same problem. Tried setting my firewall, but it's already set to allow it. I guess it just isn't working? Quote Link to comment Share on other sites More sharing options...
cptcerbeos Posted August 21, 2017 Share Posted August 21, 2017 Getting the same thing - have confirmed I'm able to hit the main site from my computer and haven't tweaked anything on my firewall since well before this was working last. Quote Link to comment Share on other sites More sharing options...
Chaotic Viral Posted August 21, 2017 Share Posted August 21, 2017 I'm having the same issue. No problem with my Internet connection and even though my firewall had never been a problem before I still went in and manually added LaunchBox to the allow list but still no luck. Quote Link to comment Share on other sites More sharing options...
MiL0 Posted September 1, 2017 Share Posted September 1, 2017 I'm also having the same issue. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted September 1, 2017 Share Posted September 1, 2017 This should be fixed in the latest beta. 1 Quote Link to comment Share on other sites More sharing options...
MiL0 Posted September 1, 2017 Share Posted September 1, 2017 oh great! and where can I find the beta download sections... looked (seemingly) everywhere! Quote Link to comment Share on other sites More sharing options...
Unforgivenll Posted September 1, 2017 Share Posted September 1, 2017 On 8/20/2017 at 10:26 PM, Unforgivenll said: I have the exact same problem. Tried setting my firewall, but it's already set to allow it. I guess it just isn't working? I gave up and went back to GameEx. The problem I was having with it was fixed. I've already paid for it, so I might as well use that. Launchbox looked promising, but having issues right off the bat, and being 2x as much as GameEx, no thanks. Imho GameEx is a better fit for me. Plus the creator got back with me the same day, if not within the hour to help me fix any issues I've had. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted September 1, 2017 Share Posted September 1, 2017 In launchbox go to Tools/Options/Updates and check the download betas box. Then close and re-open Launchbox and you will be prompted. Quote Link to comment Share on other sites More sharing options...
MiL0 Posted September 1, 2017 Share Posted September 1, 2017 4 minutes ago, neil9000 said: In launchbox go to Tools/Options/Updates and check the download betas box. Then close and re-open Launchbox and you will be prompted. Thank you - updating to the beta version fixed the issue for me! 1 Quote Link to comment Share on other sites More sharing options...
neil9000 Posted September 1, 2017 Share Posted September 1, 2017 Just now, MiL0 said: Thank you - updating to the beta version fixed the issue for me! Good to here. Quote Link to comment Share on other sites More sharing options...
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