Arcade Caveman Posted October 23, 2019 Posted October 23, 2019 I purchased a forever license tonight but have not received it. if whomever takes care of this could they please forward to my email on file. Thanks Quote
DOS76 Posted October 23, 2019 Posted October 23, 2019 Should have been emailed to you. If you didn't receive it email support@unbrokensoftware.com and explain you situation. Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 12 minutes ago, DOS76 said: Should have been emailed to you. If you didn't receive it email support@unbrokensoftware.com and explain you situation. I haven't received it yet so wrote the support email hope this works or i am out $50 Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 cant someone admin send me my license? please Quote
DOS76 Posted October 23, 2019 Posted October 23, 2019 Just be patient there is no way you are out your money. Just give it about 24 hours or so and all will be taken care of. Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 Thank you Dos76 thats a relief appreciate all the help. i will post when i receive it. Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 haven't received anything yet Quote
DOS76 Posted October 23, 2019 Posted October 23, 2019 have you looked in your junk or spam folder to make sure it wasn't mistakenly redirected by your mail client? Also I asked you to be patient and that it could be around 24 hours and that leaves about 10 hours left of patience. @Jason Carr Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 yes i checked both. trying to hang in there thanks Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 35 minutes ago, DOS76 said: have you looked in your junk or spam folder to make sure it wasn't mistakenly redirected by your mail client? Also I asked you to be patient and that it could be around 24 hours and that leaves about 10 hours left of patience. @Jason Carr I checked my Account and the money was never taken out. should I try again? Thanks Quote
Arcade Caveman Posted October 23, 2019 Author Posted October 23, 2019 that was the whole problem the transaction never completed. thank you all for your help and I apologize for and inconvenience Quote
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