XxSLAYERxX Posted October 23, 2019 Share Posted October 23, 2019 Hi I bought a premium license for 50 $ US ( 68 CAN) , it shows on my bank account and im still on free version, cant seem to upgrade to get to the big box which was the only reason i did. On my bank account it shows UNBROKEN S 50.00_V, check all my mails and everything . I tried to get the licence re-sent and when i enetr my email it says error. Please get back to me , im not very good with this stuff i just want an arcade machine that works hehe thanks Quote Link to comment Share on other sites More sharing options...
Retro808 Posted October 23, 2019 Share Posted October 23, 2019 5 minutes ago, XxSLAYERxX said: Hi I bought a premium license for 50 $ US ( 68 CAN) , it shows on my bank account and im still on free version, cant seem to upgrade to get to the big box which was the only reason i did. On my bank account it shows UNBROKEN S 50.00_V, check all my mails and everything . I tried to get the licence re-sent and when i enetr my email it says error. Please get back to me , im not very good with this stuff i just want an arcade machine that works hehe thanks The best course of action is to email support@unbrokensoftware.com and give them about 24 hours to respond. They will get back to you and get it sorted. Quote Link to comment Share on other sites More sharing options...
neil9000 Posted October 23, 2019 Share Posted October 23, 2019 Yeah, your license will be emailed to you, so i would also check that it hasnt gone into a spam folder, did you double check your email when you typed it for typos? If it doesnt arrive email support as suggested and they will fix you right up. Quote Link to comment Share on other sites More sharing options...
XxSLAYERxX Posted October 23, 2019 Author Share Posted October 23, 2019 thanks Quote Link to comment Share on other sites More sharing options...
XxSLAYERxX Posted October 23, 2019 Author Share Posted October 23, 2019 i clicked a bunch of links and it always brought me to the forum i dunno what im doing wrong haha Quote Link to comment Share on other sites More sharing options...
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