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launchbox crashes


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fresh install. getting the following error:

Faulting application name: LaunchBox.exe, version:, time stamp: 0x5dd429b3
Faulting module name: d3d9.dll, version: 10.0.18362.387, time stamp: 0xc808fce5
Exception code: 0xc000001d
Fault offset: 0x00000000000acd21
Faulting process id: 0x3618
Faulting application start time: 0x01d5a72ef34c8890
Faulting application path: C:\Games\LaunchBox\LaunchBox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: 187cfb6d-d987-4732-a8cc-69f7698e91ef
Faulting package full name: 
Faulting package-relative application ID: 


i've reinstalled all directx, updated gpu drivers.

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12 minutes ago, DOS76 said:

What version of Windows are you on and do you have the latest .net framework.

Windows 10. Yup, I have the latest .NET 4.8 framework. Here are some more errors from Event Viewer. I have no problems accessing any path. I've reinstalled Launchbox on different drives as well. I've even disabled UAC while installing.


Application Error event 1:

Application: LaunchBox.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c000001d, exception address 00007FFDADC1CD21


Application Error event 2:

Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program LaunchBox because of this error.

Program: LaunchBox

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0



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