Big Box - digital marquee won't display correctly for 16 out of 17 Teknoparrot games. Works with all other emulators / Steam.

[Monsterclip]

Hi all,

As the title says, my Big Box digital marquee works very reliably with everything I throw at it, except Teknoparrot games.

And even then, Tekken 7 does display the digital marquee correctly through Teknoparrot. No other games do, though.

 

This video below shows the issue. I try to load Sega Golden Gun and the marquee monitor shows a portion of the Big Box game view instead of the marquee image. (it's confusing because the Big Box game view has the marquee image on it).

To reiterate, this issue happens on 16 out of the 17 Teknoparrot games I have. They are a mix of fighters, racers and light gun games.

This video below shows it working with Teknoparrot on Tekken 7. This is the only Teknoparrot game marquee to show correctly out of 17 games. 

Here are my settings in TP for each game. There is nothing there for resolution or anything else that would seem related, and both games have Windowed mode turned off.

 

Some info on my machine:

• Windows 10
• GeForce 1070 Ti
• Both monitors are set to 100% scaling in windows display settings, and "no scaling" in Nvidia Control panel.
• My main monitor is 3840x2160 (4k) and HDR.
• My digital marquee is 1920x1080 and not HDR.

I'm adding a few videos just to show that the digital marquee also works with every other emulator I've thrown at it (PCSX2, MAME, Cemu, Dolphin, Project64, Redream) and Steam.

Bouncing between HDR and different resolutions for all the other emulators doesn't seem to give it any problem.

 

I really appreciate any help! I've been sorting out the bugs of this cabinet for so long and this is one of the last issues I've yet to solve on my own.

I'll be happy to answer any other questions about my set up.

Thanks in advance!

Edited December 13, 2021 by Monsterclip

[Monsterclip]

Actually I just added Supermodel3 to this cabinet, and the marquees won't work with any of those games either.

Anyone have any ideas?

[Retro808]

If you swap position layout of the panels in Windows display settings does it have any affect? Seen BigBox respond better when the panels are set side-by-side versus one on top of the other. Worth a test.  Could be getting stuck with the resolution swap from 4K, but usually that is an issue when you have different scaling percentages. I would test the display locations and then maybe lower the 4K resolution and see if that affects anything.
 

I normally run a 4K main monitor (currently dead waiting on a replacement) and similar marquee monitor with no issues with TeknoParrot games.  

[Monsterclip]

Thanks for the replies!

A few breakthroughs have been made, but still puzzling.

Supermodel 3 works great now with a solve I found here. Basically the answer for this was: 

Right click supermodel.exe > Properties > Compatibility > High DPI Settings > Tick the checkbox "Ignore scaling" and select "Application".

That fix doesn't seem to work for my Teknoparrot problem. I've tried it on the TeknoparrotUI.exe (didn't expect that to work) and specific game exes. But maybe it's something similar?

9 hours ago, Retro808 said:

If you swap position layout of the panels in Windows display settings does it have any affect?

My monitor position is side by side in Windows. I adjusted it slightly just to see if jiggling the handle would do anything, but no. I moved the small monitor to the top of the main monitor in Windows and that just broke all the marquees.
 

9 hours ago, zugswang said:

Maybe check the resolution/format of the ones not working as this may be an issue ? (Look and see if they are exactly the same as the one that works)

Did some tests.

So, each game behaves a little differently. 

• Tekken7 works when the desktop is at 4k, but I'm there's no way to set its game resolution in TP so I don't know what the game is running at. Probably 4k, because Tekken's marquee displays wrong when I'm running 1080p desktop.
• DOA5 doesn't work at all, even if the desktop resolution matches the games resolution.
• Alien Extermination does works whenever the game rez matches the desktop rez, (tried at 4k and 1080p), but not when they don't match. This game is slow mo for me at 4k though.

I tried changing my main window resolution to 1920x1080 just to test, and the TP marquee's look like this (displaying, but offset to the right by almost half)