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Details Pane not showing video snaps


TheRealUnderhill

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I am using the premium version of LB.  I have the video themes playing in Big Box but I can't get the video snaps to show in my LB details pane.  I've tried checking the Tools>Options>Media>Video Priorities  and they are checked.  I have also selected different games and clicked edit then looked under Media>Videos and all have video snap path shown.  I've tried refreshing all missing media.  Is there anything I am missing to get the snaps to show up and play in the details pane in LB?

Thanks

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