lunatiq Posted March 19, 2022 Share Posted March 19, 2022 I purchased lifetime of bigbox and launchbox but when I put it in launchbox folder or root folder it still says free version. I cannnot install it manually because it says contact support. Please help! Link to comment Share on other sites More sharing options...
Lordmonkus Posted March 19, 2022 Share Posted March 19, 2022 Email support@unbrokensoftware.com and they will take care of you with any license issues. Link to comment Share on other sites More sharing options...
lunatiq Posted March 19, 2022 Author Share Posted March 19, 2022 9 hours ago, Lordmonkus said: Email support@unbrokensoftware.com and they will take care of you with any license issues. I did but they haven't responded. Link to comment Share on other sites More sharing options...
Lordmonkus Posted March 19, 2022 Share Posted March 19, 2022 Well that is the only place you will get any help with license issues. They should get to you soon or try sending another email. Link to comment Share on other sites More sharing options...
lunatiq Posted March 20, 2022 Author Share Posted March 20, 2022 7 hours ago, Lordmonkus said: Well that is the only place you will get any help with license issues. They should get to you soon or try sending another email. I would hope they would have things working if they would sell licenses and automatically authorize them. I just purchased it last night and paid $75. I can't even put all my content on there to try to play anything because there are limits. Link to comment Share on other sites More sharing options...
Retro808 Posted March 20, 2022 Share Posted March 20, 2022 2 hours ago, lunatiq said: I would hope they would have things working if they would sell licenses and automatically authorize them. I just purchased it last night and paid $75. I can't even put all my content on there to try to play anything because there are limits. Are you having an issue with Windows license or Android license? They are separate purchases. So if you bought LB/BB that is for Windows. You need to purchase an Android license. I ask because you mention limits. Only the free android limits how much you can install. Link to comment Share on other sites More sharing options...
lunatiq Posted March 20, 2022 Author Share Posted March 20, 2022 16 minutes ago, Retro808 said: Are you having an issue with Windows license or Android license? They are separate purchases. I ask because you mention limits. Only the free android limits how much you can install. I am having trouble with android license. I purchased it on the site for $75.00. I didn't realize they were separate I only saw it from the site and purchased. I can show you my receipt in PM. Link to comment Share on other sites More sharing options...
lunatiq Posted March 20, 2022 Author Share Posted March 20, 2022 1 hour ago, Retro808 said: Are you having an issue with Windows license or Android license? They are separate purchases. So if you bought LB/BB that is for Windows. You need to purchase an Android license. I ask because you mention limits. Only the free android limits how much you can install. I think I purchased the windows license thinking it was for both. I will use windows so I'll keep this for the future. I think I need to buy the android license now. Link to comment Share on other sites More sharing options...
Lordmonkus Posted March 20, 2022 Share Posted March 20, 2022 Again, email support@unbrokensoftware.com for license issues, there is nothing anyone here on the forums can do for you. Link to comment Share on other sites More sharing options...
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