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Launchbox Error says System.NullReferenceException


smallsprite84

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I installed Launchbox about 2 weeks agao and haven't gotten a problem until now. Yesterday for the first time, I got the error message shown below and I have no clue what it means. I have several ROMS on it so I can't test them all but the few I have tried haven't had any noticeable issues yet. Though the moment I close the error message window, the entire program also closes. Any idea what this might be? I appreciate the help. Side Note: I know this was posted before but it was in August and there wasn't a solution so my apologies for the repost. Just looking for a solution. 

 

Object reference not set to an instance of an object.

App:     LaunchBox
Version: 13.6
Theme:   Default
Type:    System.NullReferenceException
Site:    System.Collections.Generic.List`1[Unbroken.LaunchBox.Windows.Integrations.Uplay.Models.ProductInformation] RevertCommonMock()
Source:  Unbroken.LaunchBox.Windows

   at Unbroken.LaunchBox.Windows.Integrations.Uplay.Uplay.RevertCommonMock()
   at WatcherPolicyBase.CountIdentifiableClient(WatcherPolicyBase )
   at Unbroken.LaunchBox.Windows.Integrations.Uplay.Uplay.GetLibraryGames()
   at IdentifierTokenizerBase.CountIdentifiableClient(IdentifierTokenizerBase )
   at Unbroken.LaunchBox.Windows.MenuActions.DownloadStorefrontPosterMenuAction.StartDownloads(IEnumerable`1 games, Action`2 onImageGrabbed)
   at Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.<>c.StopAbstractState()
   at Unbroken.LaunchBox.Windows.Threading.<>c__DisplayClass0_0.ChangeTraversalConnection(Object )
   at Unbroken.LaunchBox.Windows.Threading.<>c__DisplayClass0_0.InvokeCommonFilter()
   at System.Threading.Thread.StartHelper.Callback(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.Thread.StartCallback()

Recent Log:

   6:53:18 AM Exception

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Beta should correct this issue for you. To get the app to open correctly open the file \\LaunchBox\Data\Settings.xml in a text editor. Look for a line that starts with "<EnableAutomatedImports>" (without quotes) and set the value to false. Save and close the file, then open LaunchBox.

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6 hours ago, C-Beats said:

Beta should correct this issue for you. To get the app to open correctly open the file \\LaunchBox\Data\Settings.xml in a text editor. Look for a line that starts with "<EnableAutomatedImports>" (without quotes) and set the value to false. Save and close the file, then open LaunchBox.

Holy crap that worked! Thank you so much for the prompt reply!!!

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  • 7 months later...

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