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Issue downloading media - not all categories taken into account


Rinusch

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Hi,

I stumbled upon a strange issue. I am rebuilding my media library and noticed some strange behaviour.

When I 'update meta data and media' for (in this case) Air Raiders (Atari 2600), I configured as follows:
- Search for game information in the local metadata database
- Download limit per image group: 1
- I selected the following media types:
  * Adv. flyer back
  * Adv. flyer front
  * Banner
  * Box 3D
  * Box back
  * Box back reconstructed
  * Box front
  * Box front reconstructed
  * Box full
  * Cart 3D
  * Cart front
  * Clear logo
  * Disc
  * Fanart background
  * Fanart Box back
  * Fanart Box front
  * Fanart Cart front
  * Fanart disc
- I checked 'remove roughly matched duplicates'
- I deselected all categories from Emumovies ('check none')
- (no bezels)
- Download and replace all existing metadata and media

This gives me 6 images. When I select 'edit game' afterwards and go to media->images, I have these:
- Box front
- Box back
- Box 3d
- Banner
- Cart front
- Fanart cart front

When I click 'download' now, I get the option to download 2 advertisement flyers front and 1 clear logo.

If I roughly do the same, but when updating deselect every media category from the launchbox games DB and select a bunch from Emumovies, it doesn't download the 'clear logo' and 'CD' although I selected them. I am able to manually download those from Emumovies afterwards.

Does anyone have any clue why they weren't downloaded in the first place? Of course, I tried this multiple times before posting.

Keen to hear, thanks!

 

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Addition: a much easier way for you guys to reproduce this, is to only select the media types that fail to automatically download, i.e. advertisement flyers front and clear logo in case of media source 'launchbox games DB': they won't download, but they in fact are available and you are (only) able to manually download them afterwards on a game-by-game basis.

Edited by Rinusch
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Not sure what is going on. I tested updating that same game following the exact steps you provided and I got 9 images on the initial pass. Clear logo and Adv Flyer were in that run. 

How exactly are you updating the media? Are you updating by going to >Tools >Download >Update Metadata and Media?

I tested a reimport of the rom and using the media update option and got the same result of 9 images. 

Screenshot 2024-02-11 at 7.15.34 AM.png

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Thanks for testing! Yes, I did exactly as you say ('Tools >Download >Update Metadata and Media').

I narrowed it down a bit thanks to your help. It made me realise it's probably a configuration issue.
So then I reset all the media 'priorities' settings under 'options->Media' by selecting 'revert to default', because I had tinkered with them a bit (related to my other post about wrong media counts in the audit window).
Now, when doing the exact same thing as I did before, in step 2 of the wizard I immediately noticed that the advertisement flyers front and back have an image group listed in the respective column (they both have a different group). This was empty before I reverted the priority settings to their defaults.
'Clear logo' had no entry in the image group before and it still doesn't have one now.
When repeating the test, with an image limit of 1 and selecting only the advertisement flyers front and back and the clear logo, I indeed get all 3 images.
This seems to make sense at first, as I set a download limited per image group of 1 before (assuming everything uncategorised counts as one category). However..I also tried to raise that to 5 with the same result before my original post!

As a final test I reconfigured my media priorities to contain exactly one category per media type again, so only 'box front' under 'box front priorities', and so on for all the priority sub menu options.
Now, advertisement flyers front and back don't have an image group listed in the respective column again (same still goes for 'clear logo').
I raised the download limit per image group to 5 and guess what? It only downloads the clear logo and again ignores the flyers!
Can you maybe confirm the latter?

Edited by Rinusch
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  • 2 weeks later...

Hi @Retro808 and/or anybody else interested in this topic,

Have you been able to check my findings above? 
Easiest way to reproduce is to focus on the last paragraph. So if you configure all media priorities to contain exactly one category and then download media, 'advertisement flyers' should have no image group listed and you shouldn't be able to download flyers.
If you are, then something else is going on here..

Hope you can check and get back. It would be appreciated!

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Thanks!
It actually seems to be a different issue as I got the same result you got (see my 2nd paragraph from the February 11th post).
But then another specific test (final paragraph) yielded unexpected behaviour again. I think we may be onto something as it appears that the fact whether or not a media category has an associated image group has an impact on the download process.

And if this test yields a different result on your end, it means that something else is wrong on my end...potentially also a bug (maybe an error in a version update process), or otherwise somebody please tell me what config setting has an impact on this behaviour.

So it would be much appreciated if you could try once more on your end.

Edited by Rinusch
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This does appear to be a potential bug, so we'll add it to our list to take a look. The bug being that if you remove an Image Type from any Image Group, and then you set an Image Group Media Limit during a metadata and media download process, LaunchBox will not download an image for that image type.

However, just note that if you remove an Image Type from any Image Group, it would limit the ability to view that image type inside of LaunchBox and Big Box.

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  • 4 weeks later...
On 2/21/2024 at 6:06 PM, faeran said:

This does appear to be a potential bug, so we'll add it to our list to take a look. The bug being that if you remove an Image Type from any Image Group, and then you set an Image Group Media Limit during a metadata and media download process, LaunchBox will not download an image for that image type.

However, just note that if you remove an Image Type from any Image Group, it would limit the ability to view that image type inside of LaunchBox and Big Box.

Hi @faeran. I wasn't aware of the bitbucket site until just now, but when checking for this item I couldn't find it. Is this correct?

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3 hours ago, Rinusch said:

Hi @faeran. I wasn't aware of the bitbucket site until just now, but when checking for this item I couldn't find it. Is this correct?

if you can't find it there, then yes, you can add it. However, we did take a look at the bug I mentioned, and I believe we managed to fix it. Where in the release track it is, I'm not entirely sure right now.

 

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15 hours ago, faeran said:

if you can't find it there, then yes, you can add it. However, we did take a look at the bug I mentioned, and I believe we managed to fix it. Where in the release track it is, I'm not entirely sure right now.

 

Great, thanks! No need for me to add it anymore then. Looking forward to the fix being released, thanks again.

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