Sinan Posted November 16 Share Posted November 16 (edited) For those who buy a regular license, do they stop getting ANY updates after a year? If so, it seems like a pretty awful choice if even the free version gets updates forever. Unless you mean regular license owners get the standard updates but are only excluded from new premium features that are added after a year. So my question is: if I currently have version 13.17 and a regular license and my license expires tomorrow, am I stuck with 13.17 and cannot get 13.18 when it comes out unless I upgrade my license or revert to the free version? Please confirm. Thanks Edited November 16 by Sinan Quote Link to comment Share on other sites More sharing options...
Sinan Posted November 25 Author Share Posted November 25 Since apparently no one knows the answer to this question, and I could not get a response when I contacted support, I will just stick with the free version. My assumption is that if you go with the standard premium license, you will not get any updates after a year. Quote Link to comment Share on other sites More sharing options...
Solution C-Beats Posted November 25 Solution Share Posted November 25 The way the one-year license works is that you gain access to the premium features within the app now and for any future versions that are released before your license expires. You CAN use newer versions after that but the premium features will be deactivated since your license is not valid for them. You could optional decide to use the latest version your license IS good for forever though. If the newer version doesn't have a feature you care about you can just stay on the version you have premium features unlocked for. 1 Quote Link to comment Share on other sites More sharing options...
faeran Posted November 25 Share Posted November 25 56 minutes ago, Sinan said: Since apparently no one knows the answer to this question, and I could not get a response when I contacted support, I will just stick with the free version. My assumption is that if you go with the standard premium license, you will not get any updates after a year. Just fyi, based on a quick glance at our support email inbox, you sent us an email last Thursday, and you got a response the next day. 1 Quote Link to comment Share on other sites More sharing options...
Sinan Posted November 25 Author Share Posted November 25 I really appreciate the response. To be honest the only premium feature I care about is reducing the amount of space between the game covers. The rest of the features are great, but unfortunately, I don't see myself utilizing them. My concern with being locked out of future updates is that I won't have access to bug fixes and performance tweaks in future releases. It is unfortunate, but I do understand what you're saying. A simple solution I guess would be to upgrade the license when that happens. I am assuming the layout with reduced space between titles that I mentioned before would NOT carry over to the next version post license expiration, correct? I understand you would lose the ability to tweak your display any further, but can you confirm the custom layout itself would revert back to standard view? I am averse to change, so once I've set up my view the way I like it I don't see myself ever changing it. 😉 @faeran Thanks for your response as well. I just checked my inbox again and it is completely empty. There are no filters set and the only thing showing in the side panel is: There are no messages to display. So I am not sure why I am unable to see the message you're referencing. Thank you both again for your responses. Quote Link to comment Share on other sites More sharing options...
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