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Platform videos not showing in Android version 1.16


ChunkyLoverMark
Go to solution Solved by AstroBob,

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I'm having issues getting the Platform theme videos to play in Launchbox on my Pixel 8 Pro running Android the QPR2 Beta update. This is the guide I was following: Launchbox Tutorial

And these are the steps I followed:

  • From platforms view, click the three dots in the top right and change view to Wheel with details (Also should work with text with details view.)
  • Download Theme Videos from the same three dots menu
  • Select to prioritize 'Colourful HD by Viking', 
  • Do you want to replace existing videos as well?
  • 'Download All' 
  • Wait a few seconds for all to download
  • In landscape you should see videos for each platform playing in the background 

After doing all this, no background image shows, and no videos. I'm not sure if this is because of the Android Beta software I'm running, or if this is a bug with Launchbox.

 

Screenshot_20241230-191449.png

Screenshot_20241230-191324.png

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  • Solution

HI @ChunkyLoverMark,

Thanks for reporting this! To get platform videos working, follow these steps:

1. From any platform view, press the three dots in the top-right corner and select View Settings.
2. Ensure the Background Videos option is turned on.

The platform video will then play in the background of your view. There are also a few additional options, such as hiding the box image, to make things look cleaner.

Hope this helps! Let me know how it goes.

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30 minutes ago, AstroBob said:

HI @ChunkyLoverMark,

Thanks for reporting this! To get platform videos working, follow these steps:

1. From any platform view, press the three dots in the top-right corner and select View Settings.
2. Ensure the Background Videos option is turned on.

The platform video will then play in the background of your view. There are also a few additional options, such as hiding the box image, to make things look cleaner.

Hope this helps! Let me know how it goes.

Brilliant, that worked. Thank you very much 👍

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