Metadata not recognizing or adding games (even though they show on the gamesdb site).

[Sprinklezonk]

Hey guys,

 

I am having issues with a bunch of games (windows) that won't let me add them, or download media, even though they show as being available via the gamesdb launchbox site.

Just a couple of examples:

1) Elroy and the Aliens (https://gamesdb.launchbox-app.com/games/details/422790-elroy-and-the-aliens) won't allow me to download the media, even though it shows media on the site.

2) Alex Hill: Whispers at the White Oak Inn (https://gamesdb.launchbox-app.com/games/details/423570-alex-hill:-whispers-at-white-oak-inn) will not show the information when searching the title. Just comes up with a box that says "No games were found with the specified title". I have tried to search it with multiple different titles and strings ("Alex Hill","Alex-Hill","White Oak Inn", etc...).

3) Other games with similar issues include:

Leila (https://gamesdb.launchbox-app.com/games/details/423561-leila)

The Beekeepers Picnic: A Sherlockian Adventure (https://gamesdb.launchbox-app.com/games/details/423547-the-beekeeper's-picnic:-a-sherlockian-adventure)

 

Does it work for anyone else? Please help. 

Edited June 10 by Sprinklezonk

[JoeViking245]

I'm not at my main PC the test.  You might try force updating your local database file under Tools < Download < Force Update.. 

Is the platform you have these in named Windows?  If not, doesn't really matter. Just make sure that the platforms' Scrape-As is set to Windows.

[Suhrvivor]

One thing i noticed is that if the games or media were added to the database recently, you have to wait 1 or 2 days until they are actually available to download through LaunchBox. Try waiting a couple of days, update the local database and try again.

The game's id number in the titles you posted is pretty high so I assume that's the case this time.

[JoeViking245]

8 hours ago, Sprinklezonk said:

Does it work for anyone else? Please help. 

Just tested. No luck.  Force updated the local database, then all 4 were found.

[Sprinklezonk]

On 6/10/2025 at 6:02 AM, JoeViking245 said:

Just tested. No luck.  Force updated the local database, then all 4 were found.

Odd that you have to force the update - even after it has updated multiple times. Thank you for the solution! Works great now.