linux Posted June 13 Posted June 13 Faulting module: ntdll.dll Exception code: 0xc0000374 Happens after some duration (Not sure how long, est 1 hour the last time it happened) with BigBox hidden behind a fullscreen game Attract mode is off Logs folder is empty Never changed focus, I dont have xbox game bar or nvidia overlays running. The game didn't crash, just big box and I have no idea why. It has happened a few times too many for me to question why at this point. Looking for help understanding the root cause of this error from the community. Thank you! Quote
linux Posted June 13 Author Posted June 13 Update, new exception code causing the crash today. Is this a bug with big box? New exception code: 0xc0000409 Faulting module: unknown Confirmed not game specific Happens after ~1 hour with BigBox hidden behind any fullscreen game Two different exception codes across crashes suggesting memory corruption building up over time Quote
linux Posted June 14 Author Posted June 14 Checked resource memory and confirm a memory leak somewhere from big box. Baseline memory at launch: ~1.15GB commit After 13 minutes with game running: ~1.52GB commit Rate: ~27MB/minute leak Crashes at ~60 minutes or so, consistent with memory exhaustion Is this related to BigBox's video/image caching pipeline? Attract mode is off and I use the one of the standard themes. Quote
roaddog1088 Posted June 17 Posted June 17 My big box keeps crashing as well after an hour or 2, very annoying. Quote
Jabb3rJaw Posted June 18 Posted June 18 This is a known issue and I have reported it as well. Hopefully a fix is in the works soon!! Quote
SatiricCandy Posted June 19 Posted June 19 This is fun. Editing anything has become a complete crapshoot. My cabinet project is delayed indefinitely because every time I try to make a configuration change, it crashes. There are brief moments when it seems to work, but after a few minutes, the next time I try to adjust a setting, it fails again. $80 folks. 2026. Quote
linux Posted 4 hours ago Author Posted 4 hours ago I gave up and moved onto playnite. The UI is more impressive in my opinion also and customizing everything to be like big box is possible also in my limited use with it. Shame, because I paid for Launchbox and it served me well for a while but I always had random memory issues, just not as frequently since the last update. I tried a fresh install and rolling back but nothing helped.. Quote
damageinc86 Posted 1 hour ago Posted 1 hour ago 3 hours ago, linux said: I gave up and moved onto playnite. The UI is more impressive in my opinion also and customizing everything to be like big box is possible also in my limited use with it. Shame, because I paid for Launchbox and it served me well for a while but I always had random memory issues, just not as frequently since the last update. I tried a fresh install and rolling back but nothing helped.. I guess I don't leave my bigbox running for a long time, so I've never ran into these things. My experience has been great with launchbox over the last 12 years. that playnite looked decent, but i dunno. Quote
damageinc86 Posted 1 hour ago Posted 1 hour ago On 6/18/2026 at 8:39 PM, SatiricCandy said: This is fun. Editing anything has become a complete crapshoot. My cabinet project is delayed indefinitely because every time I try to make a configuration change, it crashes. There are brief moments when it seems to work, but after a few minutes, the next time I try to adjust a setting, it fails again. $80 folks. 2026. what settings are you trying to adjust? Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.