AstroBob

Thanks for trying that. Unfortunately, there isn’t a way to bulk set additional names across multiple games, but I understand the conundrum here. To slightly clarify my earlier post, the aspect that actually takes top priority is the region of the ROM. We attempt to determine the region of the ROM file based on its name and assign the region priority accordingly. The “region priorities” section acts as a fallback in cases where we’re unable to correctly identify the ROM’s region. I imagine that since many German-language games are included with the EU ROM, even if you’ve set the German region as a priority, it’s likely defaulting to the Europe designation when you import it. Unfortunately, given the lack of a way to bulk change alternate names, there isn’t an efficient method to update these in bulk. I’m sorry I don’t have a better solution for you, but I hope this helps clarify what’s happening.

Hi there, thanks for the great question! To clarify, on Android, it’s not possible to split the media section of LaunchBox into a separate directory as you can on Windows. All media must remain within the LaunchBox directory, which can be located either in local storage or on an SD card. However, with games, those can live anywhere. When you import games, LaunchBox references the file paths where the games are stored, allowing you to split them across multiple SD cards if you wish. Hope this helps clarify! Let me know how you get on.

Thanks for that. For now don't worry about loading JoyTray as a regular Windows startup, we want to confirm that the Startup Applications section within LaunchBox is working as intended. SojJust to clarify: When you add JoyTray.exe to the Startup Applications section in LaunchBox, does that app open correctly when LaunchBox loads? And what about when using Big Box? If not, we’ll need to confirm whether that section is launching any application at all. It doesn’t have to be Steam—try adding any executable file to that section. The goal is to verify whether LaunchBox and Big Box are correctly opening the specified .exe files when the applications start. Let me know how it goes!

Hi there, Thanks for reporting this. The email should contain a .xml file as an attachment, which is your license. The email subject should be titled something like "Your LaunchBox Premium License" Please check to see if you have that email or if it’s been caught by your email client's spam filter, as the email should be sent out instantly. If you’re sure you haven’t received it, please drop a mail to support@unbrokensoftware.com with your details and they’ll be able to get you sorted. Cheers,

Hi Folks, I believe if you delete these additional update / DLC entries from LaunchBox, it won’t try to re-import them. Or are you finding after doing this it keeps re-importing them?

HI @ChunkyLoverMark, Thanks for reporting this! To get platform videos working, follow these steps: 1. From any platform view, press the three dots in the top-right corner and select View Settings. 2. Ensure the Background Videos option is turned on. The platform video will then play in the background of your view. There are also a few additional options, such as hiding the box image, to make things look cleaner. Hope this helps! Let me know how it goes.

Hi Mark, Thanks for reporting this. Unfortunately, YouTube recently changed something on their backend which broke the way we stream videos. We're looking into ways we can address this. I'll try and update you once we have a better idea of when you can expect this to be fixed. Thanks for bearing with us in the meantime. Cheers,

Oh, sorry about that. Lots of bugs in my head That one is already fixed, I was using this as intended just yesterday. Though looking through the release notes I don't see any entry for it, so it's possible we missed that. Apologies if that's the case, but this should be working at expected again on 13.18. Let me know if you notice otherwise

We've confirmed this is indeed a bug and will get this fixed up, thanks for flagging this If you're talking about the import wizard incorrectly asking you to specify a core, even when a default one is set, then yes it's our list and we are working to get that one fixed up

Hi There, If you clear out the platform field and then search for the DB entry, do you see both versions, or still only the Wii one? If so, can you try settings the platform to Arcade first, and then searching? It should restrict searches to whatever you have set in your platform field. Let me know how you get on

Hi there, Thanks for the great question! If you have Enable Automatic Imports on Startup turned on under the Tools > Manage > Storefront section, LaunchBox will automatically import locally installed games when you first start it up. However, if you’ve deleted those games from your library, they won’t be re-imported automatically. LaunchBox keeps track of which games you’ve deleted to prevent re-importing them repeatedly—this is particularly useful for games you intentionally want to exclude. That said, the easiest way to bring those games back is to use the Tools > Import > Steam Games option. Here, you’ll be prompted to enter your Steam API key. Once that’s set up, you can select from a list of available games and choose which ones to import. I hope this helps clarify things! Let me know if you need further assistance or run into any issues.

No worries, thanks so much for that stellar description and detail over on the other thread. We really appreciate that and is exactly what we're looking for to help us add these platforms. Make sure to follow that thread to stay up to date when we make additions. We're planning to have some new ones lined up early in the new year. Cheers,

Hi @FfReAkDude, thanks for the question. I’m not entirely sure, but I believe that under Options > Data > Region Priorities, if Germany is listed at the top, the system will prioritize that region for relevant data. I know this works for box art, but I think it may also apply to additional names (assuming a German name exists in the database). Could you test this with a game you know has a German additional name in the database and let me know how it goes?

Hi there, Thanks for the additional report! Based on your description, it seems to further support the hypothesis that a secondary window is being prematurely closed. The cursor changing to a left/right scroll suggests the app might still detect its presence, even though nothing is being displayed. I haven’t personally encountered this since the first instance I saw it, and unfortunately, we don’t have a reliable way to reproduce the issue yet. However, I’ll be sure to keep you updated if there are any developments regarding this problem. Thank you for continuing to report this, and I sincerely apologize for the inconvenience it’s causing.

Hi there, Thanks for the update! It does seem like something is off with the directory structure. At this point, reinstalling might be the best way to resolve any related issues. Here’s how you can proceed: 1. Install a New Instance of LaunchBox • You can find one of the installers in your LaunchBox > Updates directory. Install it as a brand-new instance. 2. Test with a Single Game • Add a single game to the new instance and test if the issue persists (e.g., if it still closes after exiting the game). • If the issue does persist, it could indicate a system-level problem causing the behavior. 3. Re-import Your Old Library • If the issue doesn’t occur in the new instance, you can re-import your old library. To do this, use the following steps: • Go to Tools > File Management > Create Data Backup in your current setup. • In the new build, use the Restore Data Backup feature to import your library. 4. Transfer Media and Emulators • Don’t forget to copy over your Images, Videos, Manuals, and Emulators folders to the new instance to retain your custom content. Let me know how it goes and if this resolves the issue!