McSquid Posted August 28, 2016 Share Posted August 28, 2016 I just updated from I think 6.7 to the latest build and I am getting no sound in the bigbox menus, or any games launched through bigbox. In addition, all games launched through bigbox run very slowly. When launching directly through mame or retroarch, sound and speed are fine. All other applications have no sound issues. Is it possible to downgrade to the previous build? The current is unusable for me. Quote Link to comment Share on other sites More sharing options...
DOS76 Posted August 28, 2016 Share Posted August 28, 2016 What OS are you on and do you have a USB sound card by any chance? this has been happening to me but it happens to all of my video applications until I unplug it and plug it back in if you have one try that if not try resetting your onboard sound. I'm guessing you tried restarting and that didn't fix your issues. Quote Link to comment Share on other sites More sharing options...
McSquid Posted August 28, 2016 Author Share Posted August 28, 2016 I am running windows 7 64 bit, Using onboard sound through HDMI. I have tried restarting both the sound device, and the computer. Thanks for the quick reply. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted August 29, 2016 Share Posted August 29, 2016 Hi @McSquid, the first thing I would suggest is to try changing the video playback engine in Big Box. That is really strange though; I don't believe there were any significant changes between 6.7 and 6.8 that would cause something like that. We will help you troubleshoot it though. Quote Link to comment Share on other sites More sharing options...
McSquid Posted August 29, 2016 Author Share Posted August 29, 2016 (edited) I changed the video playback engine to WMP from VLC, No changes. I am not using any gameplay videos and they are not enabled. I tested launching games from Launchbox instead of big box, they played at full speed and with no sound issues. When I launch bigbox, I do hear the startup sound, but as soon as the menu loads all sound stops. While bigbox is running, I get no sound from any applications, and youtube even runs at 1/3 speed with no sound. as soon as I close bigbox everything works again. I am newish to the program, Is it possible to reinstall without nuking all my databases and settings? Edited August 29, 2016 by McSquid Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted August 30, 2016 Share Posted August 30, 2016 I'm guessing it's a DirectX issue, if it's related to sound, but that is certainly an odd issue. I can get you the 6.7 version but I would be very surprised if that solved the issue. https://www.dropbox.com/s/b8f9j42owjbjitz/LaunchBox-6.7-Setup.exe?dl=0 You should be able to download that and just install over top of your existing installation. Do make a backup though just in case because it's an odd scenario to downgrade. Let me know if that solves it, but honestly I don't expect that it will. Quote Link to comment Share on other sites More sharing options...
McSquid Posted August 30, 2016 Author Share Posted August 30, 2016 Thanks, I will try this tonight. I will first try downloading and installing 6.8 over my existing install if it will allow me, just to make sure that a reinstall isnt what it needs, If that fails or isnt allowed by the installer, ill use the 6.7 downgrade, if that fails, ill re-update to 6.8. Quote Link to comment Share on other sites More sharing options...
McSquid Posted September 1, 2016 Author Share Posted September 1, 2016 I have now tried downloading and installing 6.8 over my current install, which did not help. Next I deleted bigbox.exe and ran the 6.7 installer, which replaced the exe but that also did not work. I then allowed it to update back to 6.8, When I did this, I heard menu scroll sound effects for the first 2 things I scrolled through, then the sound went dead again and games launched through Bigbox are still running incredibly slowly/soundless. I then uninstalled my audio drivers and installed the latest Nvidia display/audio drivers for my card, same problem. I suppose the next logical thing to try is a fresh install with a few games added as test, then if that works, attempt to figure out what setting/file is causing my existing installation to have these problems. Unless anyone has any other ideas, It looks like I'll being doing a lot of testing tonight. I am also going to try opening up my "Cabinet" (Its a coffee table, so flip it over) and see if I can wire up a normal audio cable instead of using audio over HDMI to see if that changes anything. Quote Link to comment Share on other sites More sharing options...
DOS76 Posted September 1, 2016 Share Posted September 1, 2016 Have you tried running an SFC /scannow from an admin level command prompt that will check the integrity of all of your Windows files and repair and they find missing or corrupted that might be something to look at before you do a clean install. Quote Link to comment Share on other sites More sharing options...
McSquid Posted September 1, 2016 Author Share Posted September 1, 2016 I will try that, but I meant fresh install of Launchbox not windows. I have done far too much software work on this cab to wipe it =P Quote Link to comment Share on other sites More sharing options...
McSquid Posted September 2, 2016 Author Share Posted September 2, 2016 So It appears the root of the issue lay somewhere with the Nvidia HDMI audio drivers and their interaction with Bigbox. Once I switched to a normal 3.5mm jack/realtek HD audio everything works fine again. The game slowdown was also resolved by this, so It was related. Thanks for all the troubleshooting help. This workaround is fine for my purposes. 1 Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted September 2, 2016 Share Posted September 2, 2016 Great to hear, @McSquid. Thanks for the update. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.