klillas Posted January 27, 2017 Posted January 27, 2017 Hi, The download does not provide me with any email. I've tried two email accounts and I've checked the trashbin on both of them. Greetings, Kim Quote
Jason Carr Posted January 28, 2017 Posted January 28, 2017 Hi @klillas, what email provider(s) are you using? Just checked the email system and everything seems to be fine. Quote
klillas Posted January 28, 2017 Author Posted January 28, 2017 Hallo, gmail. I created this user account after my failed download attempt, and that worked just fine. Got an activation link over email for my user. I tried it now also (some 10 hours after). It is still not sending a link. I go to "Download" and enter my email, it says "Thank you, please check your email for the download link". Waited for some minutes now, no link is sent Greetings, Kim Quote
klillas Posted January 28, 2017 Author Posted January 28, 2017 Update: I checked the other email (hotmail) I mentioned, and that did actually receive a download link some 7 hours after I tried it yesterday evening. No idea what's up with that, but now I am downloading the installation so thanks a ton =) Quite sure I will go premium considering what I've heard about this tool so far! Greetings, Kim Quote
Clavius Posted February 1, 2017 Posted February 1, 2017 (edited) Having the same issue -- maybe something is wrong with the mechanism that sends the download link, or you guys ended up on a blacklist somewhere? I'm using gmail, and the email hasn't shown up in my spam or inbox. It's been about 10 to 15 mins since clicking the link. UPDATE: It just came through... took about 2 hours. Edited February 1, 2017 by Clavius Quote
WaterxDragon20 Posted March 15, 2017 Posted March 15, 2017 I can't get a download link no matter how much time goes by!!! Anyone please help me!!!! Quote
CliveBarker Posted March 15, 2017 Posted March 15, 2017 19 minutes ago, WaterxDragon20 said: I can't get a download link no matter how much time goes by!!! Anyone please help me!!!! I sent you a PM to help you Quote
Jackhammer-5 Posted April 20, 2017 Posted April 20, 2017 I am having this same issue. It has been almost 24 hours and I have not been sent the link. Quote
Jason Carr Posted April 21, 2017 Posted April 21, 2017 Hey all, this seems to be a rare issue, but an issue nonetheless. Email is unfortunately a finicky beast and we're doing pretty well with it, but every once in a while someone does run into an issue. Looking at our email stats, it looks like around 3% of the emails end up getting delayed. Anyways, if you run into trouble, please email us at support@unbrokensoftware.com and we can send you a link. Quote
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