DnBMoD Posted May 23, 2017 Share Posted May 23, 2017 Hi All, I have just purchased the premium key & when i select it in launchbox, it tells me "the premium key is either invalid or expired" Is this because i downloaded it on my phone & transfered it to my mame laptop? if so how do i rectify this? any help would be greatly appreciated. thanks... apologies if this has been asked a squillion times, i did search the forum first. Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 You dont need to select your license, just drop it into the launchbox folder. When you open launchbox it should say registered to at the top right of the window. Link to comment Share on other sites More sharing options...
DOS76 Posted May 23, 2017 Share Posted May 23, 2017 (edited) What do you mean by select it it is any XML file you should just drop it in the root LB folder Damn you Neil Edited May 23, 2017 by DOS76 1 Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 yes i wanted to do that but i am struggling even to find the folders, as they are not in program files?? when i find them i will. thanks for your help Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 Launchbox doesnt "install" as such its a portable program so can be anywhere on your PC. If you did the default install path it will be in C:/Users/yourname/launchbox just drop the key in the root of that folder and it should be registered when you re-open launchbox. Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 (edited) hi neil yes i saw that. ok i have placed it in the main launchbox folder. still no change on status. and when i browse to its location its invalid windows7 noob as well as launchbox noob, be gentle Edited May 23, 2017 by DnBMoD Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 As i say it is portable so if you want you can just move the folder to the dektop or somewhere else and it will still work. Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 I'll powercycle & be back see if that changes anything. Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 well thats weird, the license is just a xml file that goes in the main launchbox folder and launchbox automatically picks it up when launchbox is launched. So when you open launchbox the name you registered with will be at the top of the window. You dont have to do anything special for it to register, just drop it in the correct location. Here it is on my setup. Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 (edited) no change neil? Edited May 23, 2017 by DnBMoD Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 1 minute ago, DnBMoD said: New Rich Text Document (2).rtf New Rich Text Document.rtf Not sure what you are trying to show there, but neither link works. Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 lol apopolgies neil realised my mistake hence deleteing post ur just too damn quick i just posted license file in root folder & the other was no change to status Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 OK there is your problem the xml is 0kb, mine is 3kb. Try opening the xml, i bet that it is empty. Do you still have the email? Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 (edited) hi neil you are correct its empty, i never thought to check yes i still have the email Edited May 23, 2017 by DnBMoD Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 Wow, never even seen those screens before!!! Yeah you xml appears to be empty 0kb. Try grabbing it from the email again. Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 (edited) ok will do. thanks again the background is just an old hyperspin background i use on my mame laptop Edited May 23, 2017 by DnBMoD Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 If the xml in the actual email is also empty, you will need to email support@unbrokensoftware.com tell them it was a empty xml and ask them to resend your license. Link to comment Share on other sites More sharing options...
neil9000 Posted May 23, 2017 Share Posted May 23, 2017 1 minute ago, DnBMoD said: ok will do. thanks again the background is just an old hyperspin background i use on my mame laptop No i meant the actual license windows, never seen them before. lol. Link to comment Share on other sites More sharing options...
DnBMoD Posted May 23, 2017 Author Share Posted May 23, 2017 oh i see Link to comment Share on other sites More sharing options...
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