marshaltito Posted April 19, 2020 Share Posted April 19, 2020 Hi. I've been using the free recalbox on a pi for years without issue. Today I decided to download LaunchBox after seeing ETA Prime recommend it. I bought the lifetime license, downloaded it to a windows 7 laptop, installed. Now when I try to open it, the program crashes. A windows dialogue box says: "LaunchBox has stopped working." And that's it. I'm running Windows 7, service pack 1, Microsoft says newest direct x already installed, have .net framework 4.8. Program installed in C:/users/lenovo/launchbox I'd like to give more information, but don't know what else I can say. Happy to answer any questions and hope I can get this running. Quote Link to comment Share on other sites More sharing options...
marshaltito Posted April 19, 2020 Author Share Posted April 19, 2020 I guess this might help. It's the error info I get from Windows. Problem Event Name: CLR20r3 Problem Signature 01: LaunchBox.exe Problem Signature 02: 10.13.0.0 Problem Signature 03: 5e95f6ed Problem Signature 04: mscorlib Problem Signature 05: 4.8.3928.0 Problem Signature 06: 5d390000b Problem Signature 07: 426b Problem Signature 08: 12 Problem Signature 09: System.IO.FileNotFoundException OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Quote Link to comment Share on other sites More sharing options...
neil9000 Posted April 19, 2020 Share Posted April 19, 2020 17 minutes ago, marshaltito said: I guess this might help. It's the error info I get from Windows. Problem Event Name: CLR20r3 Problem Signature 01: LaunchBox.exe Problem Signature 02: 10.13.0.0 Problem Signature 03: 5e95f6ed Problem Signature 04: mscorlib Problem Signature 05: 4.8.3928.0 Problem Signature 06: 5d390000b Problem Signature 07: 426b Problem Signature 08: 12 Problem Signature 09: System.IO.FileNotFoundException OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Hi and sorry for the issues you are experiencing here. That specific issue is in fact a .NET error. So i would try repairing your .NET install. https://www.microsoft.com/en-gb/download/details.aspx?id=30135 1 Quote Link to comment Share on other sites More sharing options...
marshaltito Posted April 19, 2020 Author Share Posted April 19, 2020 Hi. Thanks for the fast reply. I actually ran that .NET repair program hoping to fix the problem. At the end it says "the tool has repaired .NET Frameworks found on this computer." But then LaunchBox still won't open. Quote Link to comment Share on other sites More sharing options...
marshaltito Posted April 21, 2020 Author Share Posted April 21, 2020 No further help possible here? I guess I will go to back to free recalbox. I wish I would have known this before I spent $75. Quote Link to comment Share on other sites More sharing options...
C-Beats Posted April 21, 2020 Share Posted April 21, 2020 Run the installer fresh and place LaunchBox in a non-system folder. Placing things in user folders can sometime causes file permission issues with LaunchBox. Also make sure you are not running LaunchBox "As administrator" as it breaks relative pathing. Quote Link to comment Share on other sites More sharing options...
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