"Unable to import the game"

[Stoneworld]

Hello!

This morning, someone in my friend list got me the game "Hitman blood money" on steam, so i scanned my steam library with launchbox as usual. Found the game, except everytime it's about to import it, i get this error:

 

It's in french but basically it's saying: "Error while searching for video Big Box Cinematix :
"Impossible to import the game """
The rest is in english.

Am i doing something wrong?

[neil9000]

5 minutes ago, Stoneworld said:

Hello!

This morning, someone in my friend list got me the game "Hitman blood money" on steam, so i scanned my steam library with launchbox as usual. Found the game, except everytime it's about to import it, i get this error:

 

It's in french but basically it's saying: "Error while searching for video Big Box Cinematix :
"Impossible to import the game """
The rest is in english.

Am i doing something wrong?

Try unchecking the box to import that video type (there isnt one for that game anyway) and see if it imports. I will pass this on to the devs though, thanks.

[Stoneworld]

I unchecked the big box cinematic option, so i got rid of this error. Unfortunately i still get the ""Impossible to import the game """

[Stoneworld]

Little update: I tried to add "The Lion's song" from epic game store, got the same error.

[neil9000]

8 minutes ago, Stoneworld said:

Little update: I tried to add "The Lion's song" from epic game store, got the same error.

Whatever is happening seems to be unique to your system. I just added The Lions Song to my Launchbox with zero issues.

Are you using any plugins, and what version Launchbox are you using?

[Stoneworld]

I was using the beta version. Got back to the regular version, no more errors.

Guess something was wrong with my installation somehow?

[neil9000]

Just now, Stoneworld said:

I was using the beta version. Got back to the regular version, no more errors.

Guess something was wrong with my installation somehow?

Im using beta 2 myself.

[Stoneworld]

Well i don't know what was wrong but the problem is solved with the regular version, so i guess it's ok now.

[neil9000]

Just now, Stoneworld said:

I was using the beta version. Got back to the regular version, no more errors.

Guess something was wrong with my installation somehow?

If i was you id install beta two again and see if the error re-appears, if it does can you please report the error in the beta thread below, thanks.

11.12 Beta Testing - Beta Testing - LaunchBox Community Forums (launchbox-app.com)

 

[Stoneworld]

I have no more games to import for now, but as soon as i get one new, i will try and report there, no problems.