Some platform clear logos not displaying in BigBox

[ProfessorF]

Hello - I'm having an issue with BigBox that I cannot seem to figure out.  Most of the 'clear logos' for the various platforms will display, but not all of them.

For the platforms that are missing (GBA and PSP), I've gone into Tools -> Manage -> Platforms and have not only checked to make sure the images are there, I've even deleted and reuploaded them... but with no luck.

I've attached a screenshot showing what I'm seeing - and some shots verifying the logos for GBA and PSP are present.

Any thoughts as to why those logos aren't appearing?

Thanks for any assistance!

[neil9000]

Do the logo's have the exact same name as the platforms do?

Edited August 22, 2022 by neil9000

[C-Beats]

The issue is more than likely that you haven't cleared your image cache and are using the old image generated still. In Big Box options there is a image cache section. Should be able to clear or reset the wheel images from there and then the image should appear.

[ProfessorF]

@C-Beats That worked! Thank you for the assist 

[Hamburglin]

I had the same problem and the image cache was the issue. Thank you!

[Drodrik]

@C-Beats awesome bro, easy fix thanks to you