Depress_Mode Posted October 21, 2022 Share Posted October 21, 2022 Hey, So I'm having an issue trying to Install Launchbox on my new Gaming PC. I've downloaded the full copy before on my old PC years ago, and it worked pretty well for the most part. I'm trying to install it on my new PC (Windows 11) and every time I try and run the start up program, I get a pop up that says "Search for App in the Store? You need to install an app for this task. Would you like to search for one in the store?". When I click yes, it sends me to a blank page on the app store that fails to load. Is there anything I can do, to fix this? Quote Link to comment Share on other sites More sharing options...
C-Beats Posted October 21, 2022 Share Posted October 21, 2022 Where did you get the installer and are you sure it's the PC installer and not Android? The PC installer is an executable file so unsure how'd you be seeing that error. Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 I've got it Via email from Launchbox. I already bought the full system on my prior computer, and was trying to redownload it onto the new one. I input information onto the website and clicked the link to download it. Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 I redid the process: Went to the website, made sure it was windows, put in my email, downloaded the installer. Tried opening it and I got a "windows dialog (Not Responding)... Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted October 21, 2022 Share Posted October 21, 2022 33 minutes ago, Depress_Mode said: I redid the process: Went to the website, made sure it was windows, put in my email, downloaded the installer. Tried opening it and I got a "windows dialog (Not Responding)... It sounds like maybe the browser that you're using to download (or the email client) isn't downloading the file correctly, and giving it the wrong extension. Can you try using a different browser to download it? What email client or browser are you using to download the file? Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 I'm using Gmail on google chrome. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted October 21, 2022 Share Posted October 21, 2022 Just now, Depress_Mode said: I'm using Gmail on google chrome. That's about the most standard way of doing it, so I don't understand what could be going wrong. We get hundreds of people downloading it every day, so it's really strange that you're running into issues. What is the name of the file that you downloaded? Do you know how to check the file size? Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 File name: LaunchBox-12.12-setup Type of File: Application (.exe) Description: LaunchBox setup File size: 266MB Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted October 21, 2022 Share Posted October 21, 2022 1 minute ago, Depress_Mode said: File name: LaunchBox-12.12-setup Type of File: Application (.exe) Description: LaunchBox setup File size: 266MB Okay, all of those things look correct. So it does appear to be downloading properly. If double-clicking the setup file isn't working, then there's something really strange going on with the Windows installation. Is your computer perhaps managed by a company or organization, or is it your personal computer? Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted October 21, 2022 Share Posted October 21, 2022 That file though is outdated. You should be getting version 12.16 when you download, not 12.12. Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 My bad, its 12.16, I mistyped. I tried Edge and Gmail, but no dice. Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 I think I figured it out. I had to go through some hoops, but its working now. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted October 21, 2022 Share Posted October 21, 2022 44 minutes ago, Depress_Mode said: I think I figured it out. I had to go through some hoops, but its working now. What were the hoops? Quote Link to comment Share on other sites More sharing options...
Depress_Mode Posted October 21, 2022 Author Share Posted October 21, 2022 I'll be honest ,I'm not even sure. I just right clicked it and went down the line until something worked. I switched my firewall off to make sure, and ran the program as an administrator I think. That wasn't working, so I clicked something and it had it pop open in a Windows 8 compatibility mode, and somehow that worked? I'm just thankful it works, and can't wait to try out some games with the new hardware spec. 1 Quote Link to comment Share on other sites More sharing options...
alexshaw76 Posted December 15, 2023 Share Posted December 15, 2023 I'm getting this error Quote Link to comment Share on other sites More sharing options...
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