Play time tracker still don't work

[Kedog]

Hello everyone

The play time tracker still doesn't work for manually added games. It works on Steam and so on, what can I do here?

[AstroBob]

Hi there,

Thanks for the report here, could I please confirm a bit more information to try and understand what is happening here: 

• For which platform does the playtime tracker not work?
• How are you importing those games for the affected platform?
• Does this affect all games imported through this process or only certain ones?

If you can please confirm how to reliably reproduce this I'll run some tests on my ends to see whats up. 

Cheers,

[Kedog]

Hello,

Thank you for your message and sorry for getting back to you so late.

It affects the Windows/PC Games platform. I added this game (Far Cry.exe) manually. Yes, so far it affects all games that I add this way.

[AstroBob]

Hi there, thanks for the update. There are 2 known ways LaunchBox will not track time from a PC game.

1) If the game in question opens some sort of splash screen first before the game, or any other window before the actual game executable. This can sometimes trip up LaunchBox into thinking the application hasn't taken focus, which means it won't start tracking time.

2) If you use the LaunchBox startup screen, and this screen ends before the game has a chance to load, this means LaunchBox can sometimes regain focus before allowing the game to start, resulting in it not tracking time.

Could you confirm if either of those applies to your use case? And if the latter does, can you try disabling LaunchBox's startup screen, and then seeing if it tracks time properly for you?

Cheers

[Kedog]

On 1/22/2025 at 8:44 AM, AstroBob said:

Hi there, thanks for the update. There are 2 known ways LaunchBox will not track time from a PC game.

1) If the game in question opens some sort of splash screen first before the game, or any other window before the actual game executable. This can sometimes trip up LaunchBox into thinking the application hasn't taken focus, which means it won't start tracking time.

2) If you use the LaunchBox startup screen, and this screen ends before the game has a chance to load, this means LaunchBox can sometimes regain focus before allowing the game to start, resulting in it not tracking time.

Could you confirm if either of those applies to your use case? And if the latter does, can you try disabling LaunchBox's startup screen, and then seeing if it tracks time properly for you?

Cheers

i checked both. There is no Splash Screen and i disabled the start-up Screen, but no Improvement. The Play Count "19" seems to be correct.But not the time.

[Kedog]

On 1/22/2025 at 8:44 AM, AstroBob said:

Hi there, thanks for the update. There are 2 known ways LaunchBox will not track time from a PC game.

1) If the game in question opens some sort of splash screen first before the game, or any other window before the actual game executable. This can sometimes trip up LaunchBox into thinking the application hasn't taken focus, which means it won't start tracking time.

2) If you use the LaunchBox startup screen, and this screen ends before the game has a chance to load, this means LaunchBox can sometimes regain focus before allowing the game to start, resulting in it not tracking time.

Could you confirm if either of those applies to your use case? And if the latter does, can you try disabling LaunchBox's startup screen, and then seeing if it tracks time properly for you?

Cheers

i checked both. There is no Splash Screen and i disabled the start-up Screen, but no Improvement. The Play Count "19" seems to be correct.But not the time.

@AstroBob any Ideas?