SlottedPig Posted August 24 Posted August 24 Hi all, Is anyone else noticing that big box crashes whenever it is trying to pull in data for the themes? Even trying to set a theme or download one it does this and its random, so far ive tried a clean install with no games or setting carried over and im on a 2 week old install of windows 11 pro. Thoughts? Quote
kodosamurai Posted August 25 Posted August 25 have the same issue, can't figure it out, can't find any good info on the forums. Quote
polygonslayer Posted August 25 Posted August 25 Same here, just noticed. Seems to be super unstable inside the themes menu, crashes after a few seconds every time. Quote
AstroBob Posted August 26 Posted August 26 Hi Folks, Thanks for the reports here, unfortunately we haven't been able to reproduce this yet so it would be great if y'all can confirm the following: - I'm assuming these reports are all for the latest LaunchBox version (13.23), but anyone not running this version please let me know - Have you installed any 3rd party themes outside of LaunchBox / Big Box (I.e you manaully downloaded it from the forums and moved it into the folder directly, rather than using the apps built in theme viewer). We've seen instances in the past where a user has put the theme in an incorrect location (i.e a LaunchBox theme in the Big Box theme location, or vice versa) - Does Big Box hard crash, or does it present any error? - If anyone is able to supply a screen recording that demonstrates the issue, that would be great Let us know and we'll try to dig in further Cheers, Quote
Fyn6 Posted August 26 Posted August 26 Here is what my event log looks like when it crashes. Application: BigBox.exe CoreCLR Version: 9.0.525.21509 .NET Version: 9.0.5 Description: The process was terminated due to an unhandled exception. Stack: at Unosquare.FFME.Container.MediaComponent.DecodeNextAVFrame() at Unosquare.FFME.Container.MediaComponent.ReceiveNextFrame() at Unosquare.FFME.Engine.FrameDecodingWorker+<>c__DisplayClass3_0.<.ctor>b__4(Unosquare.FFME.Common.MediaType) at System.Threading.Tasks.Parallel+<>c__DisplayClass32_0`2[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null],[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]].<ForEachWorker>b__0(Int32) at System.Threading.Tasks.Parallel+<>c__DisplayClass19_0`2[[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e],[System.Int32, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]].<ForWorker>b__1(System.Threading.Tasks.RangeWorker ByRef, Int64, Boolean ByRef) at System.Threading.Tasks.TaskReplicator+Replica.Execute() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef, System.Threading.Thread) at System.Threading.Tasks.ThreadPoolTaskScheduler.TryExecuteTaskInline(System.Threading.Tasks.Task, Boolean) at System.Threading.Tasks.TaskScheduler.TryRunInline(System.Threading.Tasks.Task, Boolean) at System.Threading.Tasks.Task.InternalRunSynchronously(System.Threading.Tasks.TaskScheduler, Boolean) at System.Threading.Tasks.TaskReplicator.Run[[System.Threading.Tasks.RangeWorker, System.Threading.Tasks.Parallel, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a]](ReplicatableUserAction`1<System.Threading.Tasks.RangeWorker>, System.Threading.Tasks.ParallelOptions, Boolean) at System.Threading.Tasks.Parallel.ForWorker[[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e],[System.Int32, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](Int32, Int32, System.Threading.Tasks.ParallelOptions, System.Action`1<Int32>, System.Action`2<Int32,System.Threading.Tasks.ParallelLoopState>, System.Func`4<Int32,System.Threading.Tasks.ParallelLoopState,System.__Canon,System.__Canon>, System.Func`1<System.__Canon>, System.Action`1<System.__Canon>) at System.Threading.Tasks.Parallel.ForEachWorker[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null],[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.Collections.Generic.IList`1<Unosquare.FFME.Common.MediaType>, System.Threading.Tasks.ParallelOptions, System.Action`1<Unosquare.FFME.Common.MediaType>, System.Action`2<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState>, System.Action`3<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64>, System.Func`4<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,System.__Canon,System.__Canon>, System.Func`5<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64,System.__Canon,System.__Canon>, System.Func`1<System.__Canon>, System.Action`1<System.__Canon>) at System.Threading.Tasks.Parallel.ForEachWorker[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null],[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.Collections.Generic.IEnumerable`1<Unosquare.FFME.Common.MediaType>, System.Threading.Tasks.ParallelOptions, System.Action`1<Unosquare.FFME.Common.MediaType>, System.Action`2<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState>, System.Action`3<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64>, System.Func`4<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,System.__Canon,System.__Canon>, System.Func`5<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64,System.__Canon,System.__Canon>, System.Func`1<System.__Canon>, System.Action`1<System.__Canon>) at System.Threading.Tasks.Parallel.ForEach[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null]](System.Collections.Generic.IEnumerable`1<Unosquare.FFME.Common.MediaType>, System.Action`1<Unosquare.FFME.Common.MediaType>) at Unosquare.FFME.Engine.FrameDecodingWorker.<.ctor>b__3_0(System.Collections.Generic.IEnumerable`1<Unosquare.FFME.Common.MediaType>, System.Threading.CancellationToken) at Unosquare.FFME.Engine.FrameDecodingWorker.ExecuteCycleLogic(System.Threading.CancellationToken) at Unosquare.FFME.Primitives.WorkerBase.ExecuteCyle() at Unosquare.FFME.Primitives.StepTimer+<>c__DisplayClass22_0.<ExecuteCallbacks>b__1() at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(System.Threading.Thread, System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef, System.Threading.Thread) at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading.PortableThreadPool+WorkerThread.WorkerThreadStart() https://imgur.com/iwET0HP Quote
faeran Posted August 26 Posted August 26 17 minutes ago, Fyn6 said: Here is what my event log looks like when it crashes. Application: BigBox.exe CoreCLR Version: 9.0.525.21509 .NET Version: 9.0.5 Description: The process was terminated due to an unhandled exception. Stack: at Unosquare.FFME.Container.MediaComponent.DecodeNextAVFrame() at Unosquare.FFME.Container.MediaComponent.ReceiveNextFrame() at Unosquare.FFME.Engine.FrameDecodingWorker+<>c__DisplayClass3_0.<.ctor>b__4(Unosquare.FFME.Common.MediaType) at System.Threading.Tasks.Parallel+<>c__DisplayClass32_0`2[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null],[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]].<ForEachWorker>b__0(Int32) at System.Threading.Tasks.Parallel+<>c__DisplayClass19_0`2[[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e],[System.Int32, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]].<ForWorker>b__1(System.Threading.Tasks.RangeWorker ByRef, Int64, Boolean ByRef) at System.Threading.Tasks.TaskReplicator+Replica.Execute() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef, System.Threading.Thread) at System.Threading.Tasks.ThreadPoolTaskScheduler.TryExecuteTaskInline(System.Threading.Tasks.Task, Boolean) at System.Threading.Tasks.TaskScheduler.TryRunInline(System.Threading.Tasks.Task, Boolean) at System.Threading.Tasks.Task.InternalRunSynchronously(System.Threading.Tasks.TaskScheduler, Boolean) at System.Threading.Tasks.TaskReplicator.Run[[System.Threading.Tasks.RangeWorker, System.Threading.Tasks.Parallel, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a]](ReplicatableUserAction`1<System.Threading.Tasks.RangeWorker>, System.Threading.Tasks.ParallelOptions, Boolean) at System.Threading.Tasks.Parallel.ForWorker[[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e],[System.Int32, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](Int32, Int32, System.Threading.Tasks.ParallelOptions, System.Action`1<Int32>, System.Action`2<Int32,System.Threading.Tasks.ParallelLoopState>, System.Func`4<Int32,System.Threading.Tasks.ParallelLoopState,System.__Canon,System.__Canon>, System.Func`1<System.__Canon>, System.Action`1<System.__Canon>) at System.Threading.Tasks.Parallel.ForEachWorker[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null],[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.Collections.Generic.IList`1<Unosquare.FFME.Common.MediaType>, System.Threading.Tasks.ParallelOptions, System.Action`1<Unosquare.FFME.Common.MediaType>, System.Action`2<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState>, System.Action`3<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64>, System.Func`4<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,System.__Canon,System.__Canon>, System.Func`5<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64,System.__Canon,System.__Canon>, System.Func`1<System.__Canon>, System.Action`1<System.__Canon>) at System.Threading.Tasks.Parallel.ForEachWorker[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null],[System.__Canon, System.Private.CoreLib, Version=9.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e]](System.Collections.Generic.IEnumerable`1<Unosquare.FFME.Common.MediaType>, System.Threading.Tasks.ParallelOptions, System.Action`1<Unosquare.FFME.Common.MediaType>, System.Action`2<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState>, System.Action`3<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64>, System.Func`4<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,System.__Canon,System.__Canon>, System.Func`5<Unosquare.FFME.Common.MediaType,System.Threading.Tasks.ParallelLoopState,Int64,System.__Canon,System.__Canon>, System.Func`1<System.__Canon>, System.Action`1<System.__Canon>) at System.Threading.Tasks.Parallel.ForEach[[Unosquare.FFME.Common.MediaType, ffme.win, Version=7.0.361.1, Culture=neutral, PublicKeyToken=null]](System.Collections.Generic.IEnumerable`1<Unosquare.FFME.Common.MediaType>, System.Action`1<Unosquare.FFME.Common.MediaType>) at Unosquare.FFME.Engine.FrameDecodingWorker.<.ctor>b__3_0(System.Collections.Generic.IEnumerable`1<Unosquare.FFME.Common.MediaType>, System.Threading.CancellationToken) at Unosquare.FFME.Engine.FrameDecodingWorker.ExecuteCycleLogic(System.Threading.CancellationToken) at Unosquare.FFME.Primitives.WorkerBase.ExecuteCyle() at Unosquare.FFME.Primitives.StepTimer+<>c__DisplayClass22_0.<ExecuteCallbacks>b__1() at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(System.Threading.Thread, System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef, System.Threading.Thread) at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading.PortableThreadPool+WorkerThread.WorkerThreadStart() https://imgur.com/iwET0HP Update to 13.24 beta 1 and let us know if the crash goes away for you. Quote
SlottedPig Posted August 26 Author Posted August 26 (edited) I swear if big software companies ran their companies like this, the digital world would be a better place...company admins responding directly to customers, its un heard of, kudos to you. I will try the beta and see if i can reproduce it. Thank you!! edit: forgive my newbish behavior here but where would i acquire the beta? I rarely use the forums since this software just works correctly for me lol. Edited August 26 by SlottedPig Quote
Fyn6 Posted August 26 Posted August 26 I just backed up my LB Dir and will give the Beta a spin today. I will report back on my findings. Quote
Solution Fyn6 Posted August 26 Solution Posted August 26 Just tried 13.24 Beta 1 and it appears to have fixed the issue. Good stuff! Thank you. 1 Quote
faeran Posted August 26 Posted August 26 1 hour ago, SlottedPig said: I swear if big software companies ran their companies like this, the digital world would be a better place...company admins responding directly to customers, its un heard of, kudos to you. I will try the beta and see if i can reproduce it. Thank you!! edit: forgive my newbish behavior here but where would i acquire the beta? I rarely use the forums since this software just works correctly for me lol. In LaunchBox, it's under Tools > Options > General > Updates , and make sure Update to Beta Releases is checked Then back in LaunchBox click on Menu > Help > Check for Updates, and follow the notification prompt. Quote
SlottedPig Posted August 26 Author Posted August 26 Can confirm it is fixed in 13.24 beta 1...thank you all! Quote
Berndog13 Posted August 26 Posted August 26 7 hours ago, SlottedPig said: Can confirm it is fixed in 13.24 beta 1...thank you all! Is there a way to update to the beta from the 13.23 stable build straight through Launchbox, or a different approach versus a new clean install of 13.24 beta and then restore data backup? Normally, it prompts me automatically for the next stable build to update. Quote
Berndog13 Posted August 26 Posted August 26 3 minutes ago, Berndog13 said: Is there a way to update to the beta from the 13.23 stable build straight through Launchbox, or a different approach versus a new clean install of 13.24 beta and then restore data backup? Normally, it prompts me automatically for the next stable build to update. Nevermind. I found it in options as a check-the-box setting for automatic beta updates. Quote
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