badflame Posted May 1 Posted May 1 (edited) Many game profiles, seemingly random but always the same ones, are returning a 500 error. Interestingly, this only happens when I'm logged in; if I access the site without logging in, the page load perfectly. I've cleared my browser's cookies in case that was the reason, but the error persists. Edited May 1 by badflame 1 Quote
MJF Posted May 1 Posted May 1 (edited) Same. It doesn't happen with every game, but quite a lot It seems to mostly be for certain platforms. Like the Switch. Windows seems ok Edited May 1 by MJF Quote
dragon57 Posted May 1 Author Posted May 1 I can confirm if you are not logged in, the error goes away. Thanks, I would not thought that would be a factor. Another observation, if not logged in, DB searches seem to respond faster as well. This last observation might be nothing, but it does appear there is an issue somewhere due to authentication. Quote
MJF Posted May 1 Posted May 1 Can confirm that it only effects certain platforms. Platforms like Snes, c64, Windows, are not effected But Switch, MS-DOS and some others are Quote
MJF Posted May 1 Posted May 1 I'm going to go through every platform, then come up with a list. But it won't be right away. I have some personal things to do first. Quote
Randy Morrow Posted May 1 Posted May 1 It may be different with each account because you say SNES is fine but its not for me it doesn't seem to be full platforms its individual games I can get into PS1 and SNES but like 75% of the games are 500 error and yes it works when you logged out my ai sais it might have somthing to do with expired certificates. Quote
MJF Posted May 1 Posted May 1 16 minutes ago, Randy Morrow said: It may be different with each account because you say SNES is fine but its not for me it doesn't seem to be full platforms its individual games I can get into PS1 and SNES but like 75% of the games are 500 error and yes it works when you logged out my ai sais it might have somthing to do with expired certificates. You are indeed correct. I just got a Switch game that actually worked Quote
Randy Morrow Posted May 1 Posted May 1 Its been over 24 hours now why have we not got any info whats going on from a admin is there a better spot to post with this error so we know there aware and can start to fix it. I have lots more media I want to upload :(. Quote
JoeViking245 Posted May 1 Posted May 1 I'm not an admin, but I can say it's being worked on internally as we 'speak'. [A real] admin will respond when the issue gets resolved (or update accordingly). Quote
dragon57 Posted May 1 Author Posted May 1 11 minutes ago, JoeViking245 said: @dragon57 @badflame @MJF @Randy Morrow Try it now. SEEMS to be working again. Thanks! 1 Quote
Randy Morrow Posted May 1 Posted May 1 Thx it's working again! I wasn't complaning I was just wondering if they new about it. I know there probably busy, and was wondering if there was a better place to post so they would see it. 1 Quote
JoeViking245 Posted May 1 Posted May 1 Just now, Randy Morrow said: Thx it's working again! I wasn't complaning I was just wondering if they new about it. I know there probably busy, and was wondering if there was a better place to post so they would see it. No worries. Glad to hear all's good! They were aware. It's just the problem was a little deeper than initially thought. e.g. Admin could be logged in, and it Just Worked™. Issue? What issue? As more comments were left (here, in an appropriate place ), further digging commenced. 1 Quote
dragon57 Posted May 1 Author Posted May 1 11 minutes ago, JoeViking245 said: No worries. Glad to hear all's good! They were aware. It's just the problem was a little deeper than initially thought. e.g. Admin could be logged in, and it Just Worked™. Issue? What issue? As more comments were left (here, in an appropriate place ), further digging commenced. As I learned at work long ago, never test as admin! 😁 Quote
JoeViking245 Posted May 1 Posted May 1 28 minutes ago, dragon57 said: As I learned at work long ago, never test as admin! 😁 What's funny (or maybe not so funny), when you first posted I tested it on my end and saw no issues. Later found that (for some reason) I wasn't logged in on the Games DB site. Once logged in, the issue became apparent. Quote
badflame Posted May 2 Posted May 2 I tested some of the profiles that weren't working and now they open without any problem 1 Quote
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